2 of 2 Support Engineer Jobs in Bracknell

What we are looking for: Due to expansion and growth, we are seeking a Technical Support Engineer II (TSE II) to support our MES-M product line. As part of our Professional Services Team, you will play a crucial role in delivering key performance metrics for the Professional Services Team. The Technical Support Engineer II … for success, this position requires you to have: (Mandatory) Hands-on experience with OOP Passion for programming Technical problem-solving skills The ability to analyse and interpret codes Software support experience Security clearance will be required (if appointed) What you will be doing: Support and maintain existing software and customer solutions – working to maintain target ticket backlog, issue … and resolution and ultimately customer satisfaction. Specifying, developing, and testing interfaces to third party systems – enabling efficient and effective on boarding of new customers Providing first and second line support to customers Interpret and analyse user requirements Write innovative, scalable, robust software solutions for our clients Work closely with project managers, other implementation consultants, and sales and marketing professionals More ❯

Company Overview... We are working with the world's leading broadcasting and production solution company which is looking for an IT Support Engineer to join their growing team based in Bracknell. Our client is a world-renowned brand and has an exciting history in terms of delivering some of the world's major sporting, music, politics and reality … show events across the world. This is an exciting opportunity for a Desktop Support Engineer to join an innovative company, that can offer an amazing opportunity to learn, develop and grow their career within an established organisation. This is an on-site position. Position Overview... This position will see you join our client's internal IT team. You … and maintain our client's core infrastructure, whilst having the opportunity to challenge yourself with learning new technologies. Key Skills... Experience working in a 1st or 2nd Line Technical Support position, where you have been responsible for helping users solve their technical cases. A good knowledge of the Windows Operating Systems, with a basic understanding of LAN and WAN More ❯