3 of 3 Service Delivery Jobs in Bradford

role, with office attendance (at Britannia House, Bradford) determined by programme and business needs. You will lead the SAP function, ensuring high-quality operational service delivery while playing a key role in a major ERP transformation programme, including the selection and implementation of a new system. Key Responsibilities … Lead SAP incident, problem, and service management (BAU) Oversee SAP change and release processes, including CAB governance Support ERP transformation and migration to a new platform Manage SAP vendors and third-party suppliers Ensure SAP security, access controls, and audit compliance Engage with stakeholders to translate business needs into ...

hours per week. 4 month contract. 09:00-17:00 5 Days Required in the office Job Description: Working in the Information Services - Service Operations team to deliver end user and infrastructure support that ensures that the department meets and exceeds agreed service levels to its customers. Develop … solve business problems and identify opportunities to drive efficiencies across the authority. Deliver excellent customer service. Support the continuous development and enhancement of the service, and ensure that customer care and service excellence are established as core values. Follow service management processes to ensure consistency and effectiveness ...

Information Services - Planning and Administration team to provide procurement, financial, asset management and administrative support that enables the department to meet and exceed agreed service levels to its customers. This role has an emphasis on procurement support and candidates are encouraged to draw specific reference to any experience … management, FOI support and telephony contract admin. Follow IT Services planning and administration processes and policies. Support the continuous development and enhancement of the service, and ensure that customer care and service excellence are established as core values. Follow service management processes to ensure consistency and effectiveness ...