1 of 1 Support Engineer Jobs in Brighouse

manufacturing business based in Brighouse, who have created a new role as the business are expanding their IT remit and looking for an self sufficient, enthusiastic and knowledgeable IT Support Engineer with experience across 1st & 2nd line support with the autonomy to move into some 3rd line support with training and development within the role. Responsibilities … Provide 1st and 2nd line Desktop Support, take ownership of problems and provide escalation Operate the IT Helpdesk system to ensure all calls are logged, assigned correctly and closed in a timely manner. Diagnose and resolve technical hardware, network and software issues. Assist the IT Manager in technical projects, including documentation and planning Create new users, manage security permission … Asset Management system, recording location of equipment, user ownership, warranty expiry Configure and deploy new laptops and desktops with critical software to users Assist the IT Manager in the support and deployment of the Company's IT Server and Network Infrastructure Manage the IT Helpdesk and provide escalation to other members of the IT Team Other Duties : Pro-actively More ❯