8 of 8 Continuous Improvement Jobs in Brighton

be responsible for leading and developing a team of Customer Support Associates. You'll coach, support, and motivate them to deliver exceptional service while ensuring smooth operations and continual improvement of our customer experience. Team Leadership: Guide and mentor the Customer Support team to meet SLAs and KPIs while fostering a positive, high-performing culture. Escalations & Quality: Handle … additional skills that could set you apart A natural motivator and great communicator who inspires others. Creative problem solver with curiosity and a love of learning. Demonstrated success driving continuous improvement in a fast-growing, international environment. You'll love it here if you: Thrive navigating ambiguity and finding clarity in uncertain situations. Take pride in being More ❯

effective. Support change request analysis, impact assessments, and solution re-design in collaboration with the delivery team. Conduct gap analysis between current and desired states, identifying opportunities for improvement and automation and improvements for our customer experience. Assist in planning and running user testing and acceptance sessions , ensuring solutions meet user and business needs. Provide training and support … Experience working with delivery frameworks such as Agile, Waterfall, or hybrid models . Strong interpersonal and communication skills, you build trust quickly and keep people informed. A passion for continuous improvement and helping teams and clients work smarter. Confidence facilitating workshops and presenting findings to both technical and non-technical audiences. What We Bring to the Table More ❯

on technical or functional experience with system configuration and support Excellent communication skills and ability to work with non-technical users Proactive mindset with a passion for technology and continuous improvement What's on Offer Salary up to 70,000 depending on experience Hybrid working with office presence in London Chance to play a leading role in More ❯

on technical or functional experience with system configuration and support Excellent communication skills and ability to work with non-technical users Proactive mindset with a passion for technology and continuous improvement What's on Offer Salary up to £70,000 depending on experience Hybrid working with office presence in London Chance to play a leading role in More ❯

of Dynamics 365. Team up with marketing – Collaborate with our internal marketing team to campaign, generate inspiring content, and help develop our growing Partner-to-Partner (P2P) proposition. Champion continuous improvement – Manage and refine the Partner Playbook so we’re always improving, sharing best practices, and bringing fresh ideas to the table. Find new opportunities creatively – Blend More ❯

product returns, repairs, and technical issues in line with ISO standards Support product testing, compliance checks, and documentation approvals Deliver training and technical support to internal teams Help drive continuous improvement and Lean processes Engineering Support Technician About You: Relevant technical qualification or hands-on experience in electronics/computers Background in technical support and customer service More ❯

Responsibilities: Lead, mentor, and develop a team of project managers, focusing on professional growth and team performance Oversee project delivery while providing guidance and support to the team Drive continuous improvement and best practice adoption across the team Ensure compliance with industry standards and organisational processes Support strategic planning, workforce development, and operational initiatives Candidate Requirements: Proven More ❯

we’re now entering an exciting growth stage. As a PE backed, Brighton-based company, we pride ourselves on fostering a culture that celebrates brilliance, encourages ownership, and champions continuous innovation. Reporting to the Chief Product Officer, the Head of Product will coach and lead our talented team of 7 Product Managers, with a key focus of this role … goals into actionable product plans/roadmap and ensure alignment with business objectives. Lead, mentor, and develop a team of Product Managers, fostering a culture of innovation, accountability, and continuous improvement. Oversee the successful execution of the product roadmap, ensuring timely delivery of high-quality features that align with business goals. Monitor progress, manage risks, and proactively address roadblocks … to ensure smooth delivery. Work with the Product Analyst and customer success teams to analyse product performance metrics and identify opportunities for improvement and drive optimisation initiatives. Monitor key product performance metrics to evaluate success and identify improvement areas. Act as a key contact between the product team and other teams (e.g. Customer Success, Sales and More ❯