Senior Customer Success Manager
- Hiring Organisation
- Gem Partnership
- Location
- Bristol, Avon, South West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £80,000
develop customer engagement campaigns, educational content and webinars. Monitor platform adoption and proactively engage customers to increase usage and long-term success. Relationship Management Build trusted, consultative relationships with key stakeholders and end users across your customer portfolio. Develop strong relationships with strategic accounts, understanding their priorities and helping … success. Act as the voice of the customer internally, ensuring customer needs are represented across the business. Retention & Growth Work closely with the Account Management team to deliver Quarterly Business Reviews for key strategic customers. Identify opportunities to improve adoption, increase customer value and support account growth. Collaborate with ...