7 of 7 Customer Engagement Jobs in Bristol

Head of Customer Experience required on a hybrid basis in central Bristol (a day a week in London needed) Your new company Ready to lead the charge in transforming customer experience at one of the UK's most exciting fintech scale-ups? This business are looking for a visionary Head of Customer Experience to take our service … to the next level and make their customer journey a true market differentiator (this role is hybrid between Bristol and London) Your new role As the Head of Customer Experience, you will be instrumental in ensuring this business's customer experience is best-in-class and a key differentiator for their product. You'll drive strategic improvements … in customer service and service delivery across the business, working collaboratively with both internal and external stakeholders. Strategic Leadership & Function Build-Out: Define and execute the overarching customer experience strategy for the company, aligning it with company-wide objectives and market demands. Build out and lead their dedicated customer experience teams: the Knowledge Team, Quality Assurance and More ❯

net new logos and building lasting client relationships in the B2B SaaS space? We’re working with a fast-growing UK SaaS partner that designs and delivers cutting-edge customer engagement and communication platforms. They help organisations modernise how they connect with their customers — from first contact through to long-term loyalty — and they’re looking for a … that can range from quick wins to strategic, multi-stakeholder projects. What we’re looking for 5+ years’ success in complex, consultative B2B SaaS sales — ideally with experience in customer engagement, communications, or cloud-based platforms. A proven track record of exceeding targets in competitive markets. Ability to discuss both technical capabilities and business outcomes with credibility. Comfortable More ❯

efficient network operations. Rod, Rope, and Testing : Execute rod and rope procedures and comprehensive testing. Compliance Assurance : Adhere to the Specification for Reinstatement of Openings in Highways (SROH). Customer Engagement : Visit customer premises to introduce CityFibre services, laying cables from distribution points to properties. Consultative Approach : Communicate with customers to discuss excavation works on their property. … Safety First : Operate within the CityFibre UG and PIA network, ensuring all activities meet Health and Safety legislation for optimal customer satisfaction. Essential Skills and Experience: Full UK Driving Licence : Held for at least 12 months with no more than 6 points. CityFibre Network Experience : Demonstrated expertise on the CityFibre network. Openreach/PIA Experience : Have experience of working … and equipment. Health and Safety : Strong risk assessment skills, hazard identification, and a commitment to Health and Safety practices. Telecoms Background : Proven hands-on experience in the telecoms industry. Customer Service Excellence : Ability to provide top-notch customer service. Self-Motivation and Teamwork : Capable of working independently as well as collaborating effectively with team members. What's on More ❯

Location: Bristol (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus About Us We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. … Our clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence . As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role … DAX or Python) Collaborate with data engineers to ensure clean, reliable, and well-modelled data pipelines Translate CRM and behavioural data into actionable insights to support marketing, sales, and customer success Build KPIs, performance trackers, segmentation models, and churn/retention reporting Work on AI-integrated BI projects (e.g. predictive churn, lead scoring, customer clustering) Create documentation, user More ❯

client-facing role. Knowledge of cloud security, response frameworks, and industry compliance standards will be key to success in helping clients implement robust, scalable SIEM solutions. Key Responsibilities: Client Engagement & Solution Design: Collaborate with clients to identify their unique security requirements, conducting discovery sessions to understand their environment, business objectives, and compliance needs. Develop and present tailored SIEM architecture … approach to security monitoring. Collaborate with internal teams to share insights and identify opportunities to enhance service offerings and improve overall client satisfaction. Within Apto Work internally to create customer plans based on Apto's key services and offerings Help evolve Apto's service definitions, feedback key insights and requirements from customer engagements. Contribute to the mentoring and More ❯

or Propositions Manager looking for a change of role? We're working with a Bristol based business that is looking to hire a Product Manager to lookover their digital customer journey and retentions. The business have a well-founded product base with a wide ranging audience and are looking for an individual contributor to focus on digitising their retention … journey and digital customer engagement. You will be working with their technical teams and leaders within the business to enable digital conversion and retention. As well as looking at physical customer journeys and how we could work better to digitise these. Skills; Product leadership Experience of digital journeys (web, mobile) Experience with customer journey & retention. Strategic thinker More ❯

or Propositions Manager looking for a change of role? We're working with a Bristol based business that is looking to hire a Product Manager to lookover their digital customer journey and retentions. The business have a well-founded product base with a wide ranging audience and are looking for an individual contributor to focus on digitising their retention … journey and digital customer engagement. You will be working with their technical teams and leaders within the business to enable digital conversion and retention. As well as looking at physical customer journeys and how we could work better to digitise these. Skills; Product leadership Experience of digital journeys (web, mobile) Experience with customer journey & retention. Strategic thinker More ❯