15 of 15 ITIL Jobs in Bristol

risk assessment, prioritisation and communication skills. Experience guiding colleagues, maintaining technical documentation and working with suppliers. Desirable: Intune, Landscape, JumpCloud, Atlassian or similar tools; ITIL Foundation; Infrastructure as Code; AWS or Azure; ISO 27001; Cyber Essentials Plus; UK public-sector experience; and involvement in agile delivery or developing IT policies ...

qualification (e.g., NVQ Level 3) or equivalent practical experience. Proven experience in customer service and technical support in a busy service environment. Familiarity with ITIL-aligned service processes and a solid understanding of Halo ITSM. Proficient in Windows devices, Microsoft 365, SCCM, Azure, Intune, Active Directory, and Microsoft Entra ID. ...

team supporting customers and internal teams. The Infrastructure Engineer/Cloud Engineer helps maintain the availability of Microsoft 365 and Azure platforms within an ITIL framework, while contributing to solutions governed by PRINCE2 methodology. With exposure to on-premises and hybrid infrastructure, the Infrastructure Engineer/Cloud Engineer will contribute ...

Experience in any of the following would be beneficial: Microsoft Azure and Microsoft Entra ID. Apple iPhone and iOS support. Power Automate. Software testing. ITIL practices. Relevant Microsoft or CompTIA qualifications. What’s on offer? A friendly, supportive working environment. Hybrid working opportunities and a focus on work/life ...

supporting cloud migrations, infrastructure upgrades or system integrations. Familiarity with automation and low‐code tools such as Power Automate, Power Apps or Workato. An ITIL Foundation, Microsoft, cybersecurity or risk management certification. Awareness of Cyber Essentials, ISO 27001, business continuity and disaster recovery frameworks. About ...

Testing Strategies Testing Tools MS Test, NUnit, TestRail Automated Testing Tools - Selenium Knowledge of IT best practice as stipulated by the IT Infrastructure Library (ITIL). Knowledge and experience of Change Management. Proven resource management experience. Employer details Employer name NHS Blood and Transplant Address England Barnsley Blood Centre, Capitol ...

infrastructure sectors. • Understanding of operational technology and industrial control systems environments. • Knowledge of UK nuclear cybersecurity and regulatory compliance expectations. • Relevant certifications including TOGAF, ITIL, CISSP or AWS Solutions Architect. • Experience with engineering information systems or construction management platform **Why Apply?**Join Assystem and become a key player in delivering ...

communicate effectively with both technical and non-technical audiences Experience working with structured project delivery methodologies such as PRINCE2 would be beneficial Understanding of ITIL principles and IT service management processes is advantageous Excellent organisational skills, attention to detail, and a proactive approach to problem solving What’s On Offer ...

standard operating procedures. Promote cyber security best practice through secure configurations, patch management, threat response and compliance with NHS and organisational standards. Operate within ITIL processes for incident, problem, change and configuration management, meeting agreed service levels and quality standards. Provide excellent customer service, communicate effectively with technical … holds a relevant IT professional qualification or has IT experience in a technical service delivery and support environment Microsoft Certified: Modern Desktop Administrator Associate ITIL Practitioner Industry standard service qualification or knowledge (e.g., ITIL: incident, knowledge, problem, change management) Work Experience Essential Experience in a desktop support environment Experience acting ...

identify improvement opportunities and drive service enhancements. About You Degree in Engineering, Telecommunications, Operational Technology, Information Technology or a related discipline, with an ITIL qualification (preferably ITIL 4 or V5). Significant experience managing complex, business-critical IT or Operational Technology services within a large-scale operational environment. Experience ...

opportunities for continual improvement and ensuring services meet current and future business needs. About you. Strong experience leading operational service delivery within a mature ITIL-aligned organisation, with the ability to drive continual improvement and deliver against strategic and operational objectives. Proven ability to influence and build effective relationships with … with the ability to use management information and insight to support complex decision-making and articulate complex issues to a broad range of audiences. ITIL 4 Foundation or above, with relevant ITIL 4 Specialist/Strategist qualifications, or strong demonstrable experience operating within a mature ITIL-aligned organisation. About us. ...

effectively. Good attention to detail and accurate record-keeping. Ability to work effectively as part of a technical support team. Desirable Skills Familiarity with ITIL processes, particularly ITIL 4. Understanding of Microsoft Active Directory and its role in access management. Experience with PowerShell scripting. Familiarity with Remedy or similar ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

service performance against SLAs, KPIs and utilisation allowances. Produce detailed reporting with insights and recommendations. Identify trends and improvement opportunities using performance data. Apply ITIL best practice to mitigate risks and manage incidents. Act as an escalation point for customers and internal teams. Experience & Skills Background in an IT service … environment with ITIL lifecycle exposure (Certification a bonus). Experience engaging senior stakeholders and leading teams. Skilled in ITSM tools, BI dashboards, Excel and PowerPoint. Strong analytical, communication and presentation skills. Confident handling major incidents and escalations. Customer-centric mindset with strong organisational abilities. Successful applicants can expect a salary ...

ensuring organisations experience seamless, disruption-free change. Acting as the single point of accountability across delivery, operations and business leadership, youll shape ITIL-aligned transition plans that keep stakeholders informed, risks controlled, and services ready for go-live. Key Responsibilities: Build and deliver transition and business-integration plans. Coordinate Service … rollouts and collaboration platform migrations. What You Bring: Proven experience managing IT service transitions in End User/Endpoint/Digital Workplace environments Strong ITIL knowledge across Service Transition, Service Operation and Change Enablement A track record delivering operational readiness, ELS and BAU handovers in enterprise IT Excellent stakeholder engagement ...