13 of 13 ITIL Jobs in Bristol

into business as usual across our Digital services and Research Systems Programme (RSP). We are looking for someone with proven experience in Service Transition with strong knowledge of ITIL frameworks. The postholder will have excellent stakeholder engagement and communication skills, with the ability to manage complex transition activities across multiple teams and suppliers. You'll be part of a More ❯

ITSM and CSM modules. * Deep understanding of ServiceNow architecture, data model, integrations, APIs, and platform capabilities. * Proven experience designing and implementing complex, multi-module ServiceNow solutions. * Strong understanding of ITIL processes and service management best practices. * Ability to produce high-quality technical documentation and architectural designs. * Experience guiding developers, reviewing technical work, and enforcing platform standards. * Excellent stakeholder engagement skills More ❯

experience in IT operations, confident in taking ownership and working across complex infrastructure. You'll bring: Knowledge of cloud and virtualisation technologies, particularly Microsoft 365 and Azure. Familiarity with ITIL/IT Service Management practices. Experience with networking (LAN/WAN, VPNs, load balancers, WiFi deployment). Skills in scripting/automation (PowerShell, Terraform). Understanding of security solutions (firewalls More ❯

a culture of continuous development. Global experience with strong cultural awareness, thriving in multi-site, multicultural environments. Confidence in managing complexity and navigating ambiguity. Familiarity with Agile methodologies and ITIL lifecycle management is highly desirable Benefits: On offer is a competitive package including bonuses, private medical insurance and pension contribution. Global skills academy provides our people, regardless of their role More ❯

others. Qualifications Microsoft AZ-104 (Administrator) - Required, or equivalent experience. AZ-400 (DevOps Engineer Expert), AZ-305 (Solutions Architect), CKA/CKAD, HashiCorp Terraform Associate - Desired, one or more. ITIL 4 Foundation or SRE Foundation - Desired. Willingness to provide occasional out-of-hours and on call support as required. Desirable Experience building IDP capabilities such as service catalogues (e.g., Backstage More ❯

first mindset Excellent at planning, prioritising and managing your own workload Adaptable and open to working with a variety of technologies Microsoft certifications (or equivalent) are desirable Knowledge of ITIL v4 processes is a plus SSO Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we More ❯

work in other technologies. Flexible and adaptable when dealing with changing requirements and priorities. Microsoft or equivalent professional certification would be desirable. Understanding and/or working knowledge of ITIL v4. Experience in Jira and ServiceNow (preferable). Technologies Entra ID Azure AD Connect Enterprise Applications/App Registrations Azure RBAC SSO Integrations Conditional Access Compliance (Purview) AIP DLP E More ❯

a regulated environment requiring compliance and audit support. Qualifications: Degree or equivalent in IT, Computer Science, or related discipline. Relevant certifications in CRM platforms, telephony systems, IT service management (ITIL), or cyber security. This is a unique opportunity to join a forward-thinking company with a great working culture that's in a real phase of growth. Please apply TODAY More ❯

EDF SA's internal IT structure, particularly DIGIT and DISC. • Ability to work transversally with multiple stakeholders. • Excellent organizational and communication skills. • Knowledge of IT service delivery frameworks (e.g., ITIL) is a plus. Profile • Engineering or equivalent degree with at least 10 years of experience in IT project coordination or service management. • Fluent in French[FM1] and English. • Ability to More ❯

active engineering team What we're looking for: ** Essential ** Active SC Clearance - or lapsed within the last 12 months Solid understanding of the full software development lifecycle Familiarity with ITIL IT Service Management processes Strong appreciation for development standards and quality procedures 2+ years' professional experience with some of the following technologies: Technical Skills: .Net MVC ASP.net WebForms Hibernate Entity More ❯

We are seeking an experienced ITIL Incident Manager to join our team! Job Type: Full-time, Permanent. Reporting to: This role reports to the Support Team Leader Candidate will need to be eligible for SC clearance for this role We are seeking an experienced ITIL Incident Manager to work within our Support Team; primarily focused on driving support ticket management … receive overview training in key partner platform technologies such as Zendesk and NiCE CXone but having an understanding and experience of working in a technical as well as an ITIL environment is sought. The role will involve updating customers and internal stakeholders, driving partners in ticket resolution and assisting engineers in queue management. The Incident manager will also be responsible … defining and maintaining the Incident Management process, ensuring that it aligns with customer SLAs and provides the necessary governance around our approach to Service Management. Key responsibilities: Champion the ITIL Incident Management Process within the Service Management and Operations Organisation Work with engineers and run reports to identify priority tickets which determines the team's and engineer's workstack priorities More ❯

CI/CD pipelines, ATF automation) and oversee release quality. Security, Risk, and Compliance Implement robust access controls (ACLs, roles), data protection, auditability, and compliance with enterprise policies (e.g., ITIL/ISO/SoX/GDPR as applicable). Stakeholder Engagement Translate business objectives into target-state architectures and roadmaps; articulate trade-offs and recommended approaches to technical and non … strong CSDM and CMDB governance experience. Proven experience designing and delivering ServiceNow Salesforce integrations (REST/SOAP, OAuth, IntegrationHub, MuleSoft or similar). Strong knowledge of Agile delivery and ITIL processes; able to set technical direction within cross-functional teams. Proficiency with integration patterns (event-driven, batch, near-real-time), MID Server, scripted APIs, and platform security. Excellent communication, leadership … automated quality gates, and environment strategy. Familiarity with identity and access management (SSO/SAML/OIDC, SCIM), and enterprise integration tooling (e.g., MuleSoft , Kafka/Event Bus). ITIL v4 certification or equivalent practical experience. Self-motivated, results-oriented, with strengths in critical thinking and strategic problem-solving. More ❯

Specific Qualifications & Level: Degree in a relevant subject or be able to demonstrate equivalent knowledge, skills, and proven experience of strategic development in the related service area ITIL v4 Qualification Agile Foundation certificate Specific Knowledge & Experience: Knowledge & Expertise Experience of supporting and developing the Liquidlogic application. Expert in an area of Social care- Adults, Childrens or Education. Proven experience in … collaborating with stakeholders to understand. business requirements and translating them into technical solutions. An In depth knowledge of ITIL frameworks and best practices. Strong expertise in maintaining the reliability, performance, and security of application systems. Experience of managing escalations to external suppliers, monitoring responses; taking action and seeing issues through to resolution. Proficiency of planning and managing system upgrades. Skills More ❯