7 of 7 Service Management Jobs in Bristol

Service Delivery Manager Permanent Location: UK - Remote Salary: £75,000 - £85,000 (+ benefits) Skills: SC Clearance, IT Service Delivery, ITIL, Managed Services, SLA Management, Customer Relationship Management, Service Reviews, Stakeholder Management We're recruiting an SC Cleared Service Delivery Manager to join … delivering managed services to large public sector customers. This is a customer-facing role where you'll take ownership of a portfolio of managed service contracts, ensuring services are delivered against agreed SLAs while building strong relationships with customers and internal delivery teams. Although the role is home-based ...

Service Delivery Manager Overview We are seeking an experienced Service Delivery Manager to lead the delivery of a growing managed services function focused on platform management, security, telemetry, and observability solutions. This is a strategic, hands-on leadership role responsible for ensuring high-quality service delivery … multiple customer accounts while driving operational excellence, continuous improvement, and team development. Working closely with Technical Account Managers and Solution Architects, you will oversee service delivery, ensuring customers receive consistent, high-quality support and that internal processes continue to evolve as the business grows. Key Responsibilities Service Delivery ...

Service Delivery Manager – Defence Location: Bristol (predominantly on-site with some hybrid) Security Clearance : Eligibility and willingness to obtain DV clearance (Need to be Sole British National) We're seeking an experienced Service Delivery Manager to lead and build a Secure IT Operations Service supporting defence focused … regulated environment. Sitting within the IT function and working closely with Secure Operations, you'll establish, lead and continuously improve a newly formed secure service delivery team, ensuring robust, compliant and high performing IT services. What you'll be doing Build, recruit and lead a new IT Secure Operations ...

Model Design and implement the Minimum Standard GenBI Release Model , including: readiness criteria go-live approval model scaling guardrails Embed release controls into playbooks Service & Incident Management Define and operationalise a GenBI service model , including: incident management fault reporting ownership across the 'BI as a Service' Lab, AI CoE and federated BI teams Ensure service processes are clear, consistent and actively used Standards & Governance Embedding Translate standards into practical delivery guidance (not just documentation) Integrate into: GenBI Playbook onboarding and rollout models Drive adoption of standards across AI CoE, business domains and federated teams ...

deliver effective reporting solutions. Essential Skills & Experience Experience working with the Microsoft BI stack, including: SQL Server T-SQL SSIS Power BI Strong stakeholder management and communication skills. Experience managing requests through ticketing or service management systems. Ability to take ownership and deliver complete reporting solutions ...

meeting rooms, conference facilities and specialist environments. This is a hands-on role focused on ensuring systems operate reliably, users are supported effectively, and service levels are consistently achieved. Key Responsibilities Provide day-to-day technical support for AV systems across a large university campus. Deliver user familiarisation … operational guidance on newly commissioned AV systems. Diagnose, troubleshoot and maintain a broad range of networked AV hardware and software. Manage incidents, service requests and updates through Halo ITSM and agreed SLA processes. Carry out equipment installations, replacements, relocations and system modifications as required. Work closely with installation teams ...

communications and alerts. Experience using Task Manager and CRM functions. The ability to investigate and resolve application issues. Experience supporting system changes, upgrades and service improvements. Good stakeholder and supplier management skills. SQL knowledge, ideally with experience writing or amending queries. The role: We are looking … Lead and supervise a team of up to 10 Application Support Officers. Manage the day-to-day delivery of application support services. Oversee incidents, service requests and problem resolution. Coordinate system upgrades, maintenance and application releases. Configure and support NEC Housing applications. Drive service improvements and implement best ...