9 of 9 ServiceNow Jobs in Bristol

safety standards, mitigating risks from audits and assessments. - Support the setup of new office locations, sites, or projects in the region. - Manage and maintain ServiceNow 'Stock Rooms' and oversee goods receipting processes. - Coordinate the recycling and disposal of outdated IT equipment in accordance with asset disposal policies. - Act as a More ❯

safety standards, mitigating risks from audits and assessments. - Support the setup of new office locations, sites, or projects in the region. - Manage and maintain ServiceNow 'Stock Rooms' and oversee goods receipting processes. - Coordinate the recycling and disposal of outdated IT equipment in accordance with asset disposal policies. - Act as a More ❯

IT staff or external vendors as required. Service Desk Management: o Manage and prioritize service desk tickets using ticketing systems (e.g., Jira Service Management, ServiceNow, Zendesk). o Ensure timely and accurate logging of incidents and service requests. o Maintain accurate documentation of troubleshooting steps and resolutions. o Monitor and More ❯

management Strong incident and request handling to SLA standards Proven troubleshooting across desktop, telephony & conferencing Confident managing deployments and equipment rooms Solid experience with ServiceNow, hardware asset tracking, and reporting Driving license (travel between local offices required) Excellent communication and customer-facing skills TO BE CONSIDERED: Please either apply through More ❯

to other regional sites may be required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate More ❯

Support the creation of test plans and oversee user acceptance testing to confirm that solutions meet client expectations. Ensure all change request tickets in ServiceNow are up-to-date with detailed case notes from client meetings and discussions. Process change requests systematically and proactively communicate any scope changes to the More ❯

community across multiple sites. Prior experience with implementing processes and workflow standards. Proven ability to meet/maintain high SLA scores, ideally within a ServiceNow environment. Leadership/supervision experience looking for career progression. What is in it for you? $140,000 + Super (experience depending) Leadership opportunity - Career building More ❯

Coordinate and lead process design/improvement initiatives. Working closely with key stakeholders to identify, propose and implement improvement actions. Manage any agreed Silva (ServiceNow) enhancements for the processes; from raising to delivery and any associated process documentation updates. Manage the review and adjustment of the process documentation coming from … and improvement, working with process frameworks and standards, working in a global organization) Presenting to Executive Management & subsequent follow up 3+ years working within ServiceNow Understanding of Procurement processes for managing external suppliers YOUR PROFILE and SKILLS : Problem Solving Working knowledge of ITIL and Service Management particularly one or more … ability to think of new solutions (“outside of the box”); rigor in fact base/data analysis Coudl be a plus : Expert user of ServiceNow - with an understanding on SLA definitions & application Agile methods (scrum, Kanban, design thinking (UX) and tools (Jira) CI Methodology such as Lean or Six Sigma More ❯

role for someone who wishes to further their career by helping us achieve HL's mission. What you'll be doing Monitor and manage ServiceNow queues to ensure service requests and incidents relating to compliance & identity products are dealt with in a timely manner. Progress project work, tracking progress in … requirements and priorities. Microsoft or equivalent professional certification would be desirable. Understanding and/or working knowledge of ITIL v4. Experience in Jira and ServiceNow (preferable) Technologies Entra ID Azure AD Connect Enterprise Applications/App Registrations (essential) Azure RBAC SSO Integrations Conditional Access Compliance (Purview) AIP DLP E-Discovery More ❯