Service Desk Analyst
- Hiring Organisation
- Pearson Whiffin IT & Digital
- Location
- Broadstairs, Kent, South East, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £180 per day
Service Desk Analyst We are seeking a proactive and customer-focused Service Desk Analyst to join our IT support team. The successful candidate will act as the first point of contact for IT-related incidents and service requests, providing high-quality technical support while delivering an excellent … customer experience. This role is ideal for an individual with hands-on experience supporting Active Directory, Microsoft 365, and IT service management processes, who thrives in a fast-paced support environment. Key Responsibilities Serve as the first-line point of contact for users via phone, email, and ticketing ...