5 of 5 SLA Jobs in Bromley

in an MDM environment) Strong communication and interpersonal skills Ability to work flexibly and adapt to changing priorities A passion for delivering top-tier customer service Experience working within SLA-driven environments What they offer: Salary up to £30K (dependent on experience) Full-time position (Monday to Friday) Hybrid working opportunities 25 days holiday plus bank holidays Contributory pension scheme More ❯

to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems through excellent troubleshooting and supporting More ❯

information technology and security solutions Responsible for proper invoice review, reconciliation, and payment Monitor and ensure successful delivery against third party contractual obligations Assist in development of, and monitor, SLA's or key performance indicators for third party relationships Preferred Skills CISSP, CISM, CISA, or CRISC certification preferred Experience in a consulting role or similar position within a technology or More ❯

information technology and security solutions Responsible for proper invoice review, reconciliation, and payment Monitor and ensure successful delivery against third party contractual obligations Assist in development of, and monitor, SLA's or key performance indicators for third party relationships Preferred Skills CISSP, CISM, CISA, or CRISC certification preferred Experience in a consulting role or similar position within a technology or More ❯

and support of the following: Calibration and verification of Datalogic, and Bizerba Scanner Scales to strict metrological standards in various Teir 1 and Tier 2 supermarkets within the UK. SLA driven Support into Retail outlets. IMAC - Install, Move, Add and Change of retail weighing scales, scanners, PED’s, PC’s. Project work including retail weighing scales, Scanners, PED’s and … holdings are always sufficient to ensure that you can achieve first time fix resolutions in most site visits. Working with other members of your team to ensure that regional SLA targets are consistently achieved, and that customer’s satisfaction levels are consistently high. Always representing the company to the highest possible standards by taking pride in your work and pride … in delivering truly outstanding levels of customer service. Managing your workload to achieve the SLA's in the most efficient way. To be successful in this role you will need to demonstrate the following values: Trust & Transparency - An open and honest approach to all you do is vital to everything we do for our customers and for each other. Drive More ❯