11 of 11 Remote Customer Service Jobs in Buckinghamshire

enthusiastic and self-motivated and experienced 3rdline technical support consultant to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager andact as the primary point of technical escalation as well … as providing ad-hoc coaching and assistance for the first and second-line support. Responsibilities Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the schools function by providing robust technical solutions. Help with the support/mentoring of the … particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning More ❯

and self-motivated and experienced 3rd line technical support consultant to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as the primary point of technical escalation as … as providing ad-hoc coaching and assistance for the first and second-line support. Key Responsibilities include: Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions. Help with the support/… particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning More ❯

IT Service Analyst Milton Keynes – hybrid working is offered where operationally feasible Competitive salary , negotiable depending on your experience and expertise benefits Core Support hours are between 8am and 6pm on weekdays. Some additional on call rota support will be required. Are you ready to bring your IT and customer service expertise to a role where your … commitment to nurturing talent and ensuring every individual feels valued and supported. Qualifications: ITIL Foundation desirable Technical Certification such as CompTIA or equivalent desirable Essential skills: Experience in a customer facing IT role Skilled in the creation and delivery of customer focused presentations and communications Experience working within an IT Managed Service environment A good general knowledge … of end user technologies, e.g. PC’s, Audio Visual, Mobile Phones, Telephone systems Experience working with ITIL service and support processes Strong analytical and diagnostic skills for problem resolution and root cause analysis A broad understanding of technology and a good level of awareness of technical concepts Excellent knowledge of Microsoft products Any experience supporting business applications would be More ❯

like to take your career to the next level in a supportive,collaborativeand innovative company? Do you enjoyworking as part of an enthusiastic, passionate,and collaborative team? Join our Service Desk Team The ManagedLifecycle Service Desk and Support team are a new and exciting team who are committed to providing excellent customer service. As expected on any … things happen. This is where to achieve more for your career. About the Role: As theService Desk Team Lead, you will be responsible for leading all activities of the Service Desk dayshift or shift function to ensure excellent customer service is provided and SLAs/KPIs are met. As a Service Desk Team Leader, you'll … day support activities of Support team staff and Request items from customers (50/50 split) Acting as a point of escalation - including but not limited to, hierarchical and customer escalations. Delivering efficiencies through best practice whilst ensuring service quality and customer satisfaction remains as a high standard. Working alongside the Service Desk, the Service More ❯

We are recruiting a Customer Support Technician for our client, a global organisation based in High Wycombe. The Customer Support Technician is responsible for providing technical telephone, chat and email support to end-user customers ensuring optimum customer satisfaction - it's imperative the successful candidate is bright, personable and if they have previous experience in a technical … support role that would be an advantage but if they're keen to learn and practically minded full training will be given. Previous experience in a customer service role is essential. This is a hybrid role working 3 days in the office and 2 from home and is paying between £25k and £30k plus company bonus of up … and fantastic benefits including private healthcare (after probation), 25 days holiday, pension and discounted gym membership. Mon to Fri 9-5.30. Duties include Answer technical questions and troubleshooting service-related activities on equipment for customers Liaising with customers via telephone and email ensuring a 1st class service is provided at all times Generate revenue by up selling More ❯

focused HubSpot Specialist to lead the configuration, management, and optimisation of our HubSpot platform. You’ll play a key role in ensuring HubSpot effectively supports our Marketing, Sales, and Customer Service teams, driving seamless customer experiences, improving workflows, and supporting overall business performance. Who are we and what do we do? Snap Finance UK is a rapidly … Keynes, with the backing of its parent company, founded in the United States in 2012. Discover more about us at https://snapfinance.co.uk/careers Reporting to: Existing Customer Marketing Manager Location: Crownhill, Milton Keynes/Hybrid Working (2-3 days a week in office) Hours: Monday – Friday - 37.5 hours a week. Salary: £competitive Your key responsibilities will … include: CRM Management & Administration Own the day-to-day management & maintenance of HubSpot CRM across all hubs (Marketing, Sales, Service & Operations). Implement and manage user roles, permissions, workflows, properties, lists, views, pipelines, and integrations. Maintain data integrity through regular deduplication, clean-up, and standardisation processes. Ensuring we keep our marketing asset contacts under the agreed purchase levels. Ensure More ❯

point when required Onboard new clients Work across cloud and on-site setups - from Azure Virtual Desktop to RDS Act as the link between the support desk and the customer You’ll Need To Be Technically Proficient In: Microsoft 365 (Exchange, Intune, Entra ID, Teams, SharePoint) Windows Server, Active Directory, Group Policy, and user management Firewalls, networking, IP telephony … scripting (advantageous) Remote Desktop, RDS/Terminal Services Apple Mac OS (nice to have) Microsoft Azure (Preferred) We’re Looking For Someone With: Experience working in an MSP (Managed Service Provider) Confidence in supporting, configuring, and deploying Microsoft 365 services Familiarity with onboarding new customers, setting up Group Policies & Tenancies, etc Solid leadership instincts - or wants to grow into … a management role Great customer service skills, engages well with clients, calm under pressure, and genuinely enjoys solving problems Hunger to keep learning and develop their skillset even further What's On Offer: You’ll be key to the company’s next phase of growth Real progression into management as the business scales Project Work This is a More ❯

our third-party vendor relationships, ensuring alignment with the bank's strategic goals and regulatory requirements. You will lead a team that drives operational efficiency, mitigates risks, and enhances service delivery across our vendor network, which supports core banking, payments, security, and customer service functions. This is a high-impact role requiring strong leadership skills, a deep More ❯

someone to come in and really make a difference, you will be placed within their client services team. They are implementing a new piece of software which will take customer comms (e.g. emails and phone calls) and use AI to rate these calls, helping them perform QA and understand how they can improve their staff training or products to … better their customer service. They have recently been acquired by a leading Financial Services company so they are at an exciting time in their growth for this person to join them on their journey. Role Responsibilities Integrate Quality Assurance into our business using recommended tools to ensure in line with SCF QA/QC Framework. Documenting continuous improvement to … evidence fair customer outcomes and regulatory adherence. E nsure work produced within the business meets quality and efficiency standards set by the business. Job Scope Integrate quality assurance tool and embed framework into the business Embrace change, influence the office environment to do whats right for our customers, and getting it right the first time Promote a culture of More ❯

someone to come in and really make a difference, you will be placed within their client services team. They are implementing a new piece of software which will take customer comms (e.g. emails and phone calls) and use AI to rate these calls, helping them perform QA and understand how they can improve their staff training or products to … better their customer service. They have recently been acquired by a leading Financial Services company so they are at an exciting time in their growth for this person to join them on their journey. Role Responsibilities Integrate Quality Assurance into our business using recommended tools to ensure in line with SCF QA/QC Framework. Documenting continuous improvement to … evidence fair customer outcomes and regulatory adherence. E nsure work produced within the business meets quality and efficiency standards set by the business. Job Scope Integrate quality assurance tool and embed framework into the business Embrace change, influence the office environment to do whats right for our customers, and getting it right the first time Promote a culture of More ❯

professional to join their growing team in High Wycombe . With over 30 years of industry experience, they are at the forefront of advanced technology, committed to delivering exceptional customer service. What’s in it for you? Competitive salary with an attractive annual bonus scheme (up to £4k). Comprehensive training and professional development to support your growth. Global … technical issues related to both hardware and software products. Key Responsibilities: Provide expert technical support via phone, email, and remote tools. Build strong relationships with customers by delivering exceptional service and solving their technical challenges. Apply your electrical/electronic expertise to troubleshoot and resolve issues, particularly related to cloud integration (IP) and connecting hardware to software applications . … Stay up-to-date with the latest product releases and enhancements. Collaborate with installation and maintenance teams to identify training needs and improve service delivery. Conduct site visits when necessary to investigate and resolve system issues. Support the sales team during the system specification stage to ensure smooth project deployment. Manage escalated tickets, ensuring prompt resolution and high levels More ❯