Customer Service Jobs in Buckinghamshire

1 to 25 of 56 Customer Service Jobs in Buckinghamshire

Field Service Engineer (South UK)

Gerrards Cross, Buckinghamshire, South East, United Kingdom
Chubb Fire & Security Limited
days holiday plus bank holiday Company vehicle this can also be used for private use Company pension (4% matched, 5% after a year of service) Employee Referral Scheme (£1,000) Uniform, all PPE, tools and ongoing training provided Job Description To repair, maintain and service systems in accordance … site are left in a clean and tidy state; To ensure that the client is satisfied in all aspects of the installation, maintenance and service visits prior to leaving site, and to project a high level of Quality Customer Service at all times; To ensure that relevant … documentation is fully completed in an accurate and timely manner, this includes timesheets, work reports, service reports and expense claims Qualifications Good basic education and ideally a relevant qualification in the electrical/Electronic industry. Alternatively able to demonstrate in depth knowledge through assessment. Field Service Experience. Good more »
Employment Type: Permanent
Posted:

Service Engineer

High Wycombe, Buckinghamshire, South East, United Kingdom
WALLACE HIND SELECTION LIMITED
You're an experienced Air Compressor Service Engineer aspiring to become a Service Manager. With your expertise in Air Compressors, you now want to use your excellent people skills to share your knowledge with the wider team and help them develop. Based in High Wycombe, you'll be … servicing at our customer's sites within a 60 mile radius of our office. BASIC SALARY: Competitive Salary BENEFITS: · On call cover with paid overtime · Company van (available for private use) · Incentives for passing leads to our sales team · Full company benefits package including pension · Good holiday package plus … in our sector, but 95% of our customers are within 60 miles of our office resulting in less travel · Realistic opportunities to manage the service team · You'll be incentivised to pass leads onto our sales team JOB DESCRIPTION: Service Engineer, Field Service Engineer - Air Compressors, Industrial more »
Employment Type: Permanent
Posted:

Service Engineer

Aylesbury, Buckinghamshire, South East, United Kingdom
WALLACE HIND SELECTION LIMITED
You're an experienced Air Compressor Service Engineer aspiring to become a Service Manager. With your expertise in Air Compressors, you now want to use your excellent people skills to share your knowledge with the wider team and help them develop. Based in High Wycombe, you'll be … servicing at our customer's sites within a 60 mile radius of our office. BASIC SALARY: Competitive Salary BENEFITS: · On call cover with paid overtime · Company van (available for private use) · Incentives for passing leads to our sales team · Full company benefits package including pension · Good holiday package plus … in our sector, but 95% of our customers are within 60 miles of our office resulting in less travel · Realistic opportunities to manage the service team · You'll be incentivised to pass leads onto our sales team JOB DESCRIPTION: Service Engineer, Field Service Engineer - Air Compressors, Industrial more »
Employment Type: Permanent
Posted:

Internal Sales Engineer

Milton Keynes, Buckinghamshire, South East, United Kingdom
Warwick HR
sales role that will grow with the business and learn from an experienced sales manager to develop their skills. Key Tasks: Create and send customer quotations. Quote follow up for conversion to order. Liaising with supplies and customers enquiries. Log RFQ's into the companys spreadsheet CRM and track … other sales spreadsheet. Update on Sales activity. Training on product portfolio. Answering incoming telephone calls, data entry tasks. Updating customer records. Any other duties which may be asked of you according to demand/resources. Future Tasks: More responsibilities in the Sales team. Assist contract review team with process … written and verbal communication skills. Strong organisational skills and the ability to multi-task. High level of knowledge for Word, Excel, PowerPointand Outlook Excellent Customer Service Experience working within an office environment Experience working in a similar sector is a strong advantage more »
Employment Type: Permanent
Salary: £40,000
Posted:

Reactive Works Coordinator FTC

High Wycombe, Buckinghamshire, South East, United Kingdom
Paradigm Housing
assist with leading our team of Technical Co-ordinators to deliver an excellent repairs experience for all our customers. If you are passionate about customer service, are organised, have a strong work ethic and have experience of working with high performing team, adaptable to a fast paced environment … the target time frame and ensure efficient and productive scheduling of our technician's diaries ensuring we are offering our residents the best repairs service possible. The Successful candidate will need to be IT literate inclusive of Word, Excel and Outlook and be able to multitask and carry out … daily admin tasks promptly and efficiently, have an eye for detail, and be a team player. You will work collaboratively with front line repairs customer services and promote #drivingimprovement and #workingasone with Paradigms front line technicians. It's fast paced so you will need stamina and resilience with a more »
Employment Type: Contract
Rate: £30,000
Posted:

Multi-Skilled Technician (Internal Repairs)

High Wycombe, Buckinghamshire, South East, United Kingdom
Paradigm Housing
projects and other technicians or trades. An understanding of internal and external customers within Social Housing. Previous experience of delivering a high standard of customer-focused service. Demonstrate the ability to take ownership of issues/problems and personally resolve them. Is able to critique processes/procedures and … ll aim to book your jobs in your local area where possible. You will be the face of Paradigm and will deliver a quality service to our customers in their homes, so a friendly and polite manner is as important as competence and high standards of work in your more »
Employment Type: Permanent
Salary: £40,000
Posted:

e-Commerce Account Manager

High Wycombe, England, United Kingdom
Avery Dennison
connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals, and automotive … internal stakeholders to foster long-term partnerships Manage day-to-day operations of the eCommerce business, including order processing and fulfillment Troubleshoot and resolve customer service issues in a timely and satisfactory manner Develop and implement strategies to increase sales, improve operational efficiency, and enhance customer service … engagement and sales Improved data accuracy and reporting capabilities Qualifications Fluent in French and English language (additional languages a plus) Client-centric approach with customer service experience or in a similar role Proficiency in Google Suite and related software applications Strong problem-solving, analytical, and communication skills Ability more »
Posted:

Senior Technologist

High Wycombe, England, United Kingdom
Mint Velvet
fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born. As collaborative creatives, we take … DC on the required action, ensuring all relevant information is recorded/communicated and that sort costs are accepted by the supplier Liaising with Customer Care department regarding customer feedback and returns Strategically assessing the quality of products through all available data and feedback, for example, from stores … Customer Care and competitor shopping to drive continual improvement of fit and quality Holding regular brainstorm sessions with the technical team, buying and design teams, to generate new ideas, improve product performance and standardise technical requirements Assessing suitability of product for Mint Velvet’s international market’s presence Supplier more »
Posted:

Operational Risk Analyst

Milton Keynes, England, United Kingdom
The Curve Group
are mitigated. Full audit trail is established, and trend analysis is undertaken. Key Skills required Experience of 'incident management'. Knowledge of UK banking (Customer Service, Credit, Financial Crime, Operations) and risk management & controls principles appropriate to the three lines of defence model. Knowledge and understanding of risk … strong team skills. Ability to think creatively when resolving problems and/or identify alternatives where established procedures may not exist, ensuring an improved customer experience. In return they will offer you: We offer highly attractive reward package; the typical benefits include: 25 days holiday entitlement increasing with service more »
Posted:

IT Engineer

Milton Keynes, United Kingdom
Milton Keynes University Hospital NHS Foundation Trust
date: w/c 24th June 2024 Main duties of the job To provide a high quality, responsive and comprehensive 3rd Line IT Support service, incorporating support for all Trust staff as well as support for NHS Milton Keynes staff on occasions. All support activities are to be provided … face to face where necessary in order to provide timely resolution to logged incidents ensuring SLAs are met and typically exceeded. To assist with Service Desk operations as the need arises. The post holder will actively implement, manage and maintain technical infrastructure taking remedial action where necessary, this may … technical qualifications e.g. MCSA, MCSE, MCITP, CCNA (or equivalent qualification/relevant experience). Evidence of continual personal development and specialist knowledge. Desirable IT Service Management qualification e.g. ITIL Foundation (or equivalent qualification/relevant experience). Project Management qualification e.g. Prince 2 Foundation. Experience Essential Significant experience working more »
Employment Type: Permanent
Salary: £35392.00 - £42618.00 a year
Posted:

Apple Specialist - Retail Customer Services and Sales (Seasonal)

Milton Keynes, England, United Kingdom
Apple
Posted: 30 May 2024 Role Number: 114438145 Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that’s unlike any other. As a Specialist, it starts with you discovering customers’ needs. And with the support of your store team … visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. You’ll be provided with training to be successful. Your success is measured by team and individual productivity as well as overall store … Qualifications Preferred Qualifications You have agility to learn new products and features with an interest in technology, particularly Apple products. Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction. Strong communication skills that let you converse as freely and comfortably with more »
Posted:

IT Project Manager

Amersham, Buckinghamshire, Little Chalfont, United Kingdom
Hybrid / WFH Options
Jefferson Wells
and others, and have the ability to effect short-term and some long-term business go. Essential Responsibilities: Plan and implement projects at various customer work sites in the UK, including the activities of staff and subcontractors Primary customer contact for the duration of each project. May commission … resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate Translate customer needs/requirements into detailed project plans while driving internal execution to meet project targets Manage a network of resources (including contractors) in support of project execution. … the project budget and timeline and ensure the resources are available to complete the project within budget and on time in order to meet customer obligations Ensure that delivered products and services achieve highest quality and performance levels Negotiate change orders with the customers Professionally represent GE during all more »
Employment Type: Contract
Rate: £650/day
Posted:

Customer Technical Support

High Wycombe, Buckinghamshire, South East, United Kingdom
Vanta Staffing Limited
Vanta Staffing High Wycombe are recruiting for a permanent Customer Technical Support role within the Sales and Service team, for an established company based in High Wycombe. The position would suit a technical person with mechanical skills and customer focused. The job is wide-ranging serving Customers … and supporting the Sales and Service Engineers. Monday - Friday 8am - 5pm with 1 hour for lunch GBP25,000 - GBP26,000 per annum DOE The main responsibilities of the Customer Technical Support role are: · Serving and advising customers on equipment and parts. · Running of the Parts department including stock … control, administration, and management. · Trade Counter Sales and Customer Service support. · Managing the scheduling and dispatch of orders. · Dealing with customer email and phone enquiries and processing sales and purchase orders. · Occasional local van deliveries to support customers and the Sales and Service teams. The key more »
Employment Type: Permanent
Salary: £24,000
Posted:

Fulfilment Coordinator

High Wycombe, Buckinghamshire, South East, United Kingdom
Vanta Staffing Limited
phone calls daily. · Sage data input including putting delivery dates against orders for equipment ordering and forecasting accuracy. · Sales Order Processing - review and process customer sales orders from the EMS system onto Sage. Verify that addresses, order details, and project information are correct and track who entered the order … Merchandise Authorisations (RMA). Coordinate with customers on replacement products and order additions. · Arrange fulfilment of replacement orders and pickup of faulty products from customer sites. The key skills of the Fulfilment Coordinator are: · Excellent verbal and written communication skills. · Ability to interact professionally with customers and internal teams. … and organisational skills, with the ability to manage multiple tasks and deadlines effectively. · Ability to troubleshoot issues and find solutions quickly and efficiently. · Strong customer service orientation with a positive attitude and proactive approach. · Willingness to adapt to changing priorities and work under pressure. · Ability to work collaboratively more »
Employment Type: Permanent
Posted:

Microsoft Dynamics 365 CRM Solutions Architect

Milton Keynes, Buckinghamshire, United Kingdom
Nexus Jobs
Microsoft certificationsCloud solution certificationsTOGAF or equivalent7+ years in Solution Architect role7+ years Dynamics CRM Configuration/customisation7+ years with all Dynamics areas (CRM, Marketing, Customer Service, Portal)Solution design with Critical thinking Configuration/customisation along with Testing and debuggingDevelopment tools (Visual Studio)Excellent interpersonal skillsEnglish as primary more »
Salary: £ 70 K
Posted:

Executive/ VIP Support Analyst

Milton Keynes, England, United Kingdom
Lorien
is looking for a IT Support Analyst who has extensive experience with Executive and VIP Support. Executive Support provides a ‘front-to-back’ support service to a customer base of the Top 200 most senior & influential directors and executives in the bank, including the CEO, Chairman and Executive more »
Posted:

Service Desk Technician (GBS)

Milton Keynes, Buckinghamshire, United Kingdom
Hybrid / WFH Options
Randstad Technologies Recruitment
Service Desk Technician - Milton Keynes (Hybrid) - Hourly rate (DOE). Overview: My client from healthcare industry is seeking a skilled Service Desk Technician to join their team on a 6+ month's contract basis. This position offers a hybrid work arrangement. The ideal candidate will possess expertise in … and device configuration, while also addressing general IT issues as they arise. Exhibit a personable and friendly demeanor when interacting with users, providing exceptional customer service and support. If you are a motivated and experienced Service Desk Technician looking to make a positive impact within the healthcare more »
Employment Type: Contract
Rate: £20 - £25/hour
Posted:

Support Engineer Apprentice

CRAYON HOUSE, MERCURY PARK, WOOBURN GREEN, HIGH WYCOMBE, England
CRAYON LTD
closely with a great team of support engineers as part of a global support team, you’ll play a key role in providing excellent customer service to Crayon’s clients and partners. This customer facing role allows you to learn, grow and thrive throughout your Apprenticeship journey … Essential) About the Employer CRAYON LTD Headquartered in Oslo, Norway, with more than 3,300 employees in nearly 40 countries. We operate a global, customer-first, and vendor-agnostic IT consultancy. We help clients select the best solutions for their business needs and budget to thrive and innovate with more »
Employment Type: Advanced Apprenticeship
Salary: £18,000.00
Posted:

Workplace & Operations Support Manager

Milton Keynes, Buckinghamshire, South East, United Kingdom
Atlas Workplace Services
do between 07:00-18:00. Principle Duties and Responsibilities Helpdesk & Scheduling Management Lead and manage the Atlas Helpdesk function to deliver an excellent customer service, ensuring client queries are handled effectively and the quality expectations of the business are met; Motivate, lead and develop the Helpdesk team … and providing reports as required to the client demonstrating Helpdesk performance; Provide support to the Account Management and Operational team, obtaining feedback to ensure customer needs and requirements are met and delivered through the Helpdesk service, nurturing positive trends and resolving issues if they arise; Build on and … key targets and objectives where the responsibility is that of the Helpdesk team; Oversee the recruitment of competent staff to ensure the quality of service is not compromised by lack of skill or resource; Manage sickness, absence, disciplinary and grievance issues in line with company policies and procedures supporting more »
Employment Type: Permanent
Salary: £30,000
Posted:

Technical Project Co-ordinator

High Wycombe, Buckinghamshire, South East, United Kingdom
5G Communications Ltd
Structured Cabling, IT and Telecommunications with a good technical understanding. Collaborate effectively with key clients, ensuring the seamless communication, support, and delivery of the customer's requirements at all stages of the sales and project lifecycle. Nurture strong relationships with both clients and the broader site teams. Regularly evaluate … of AV Systems Experience of IP CCTV Systems Experience of Fibre Optic Infrastructure Working knowledge of SimPro software Excellent verbal and written communication and customer service skills Strong administration skills Thorough attention to detail Excellent leadership skills Ability to trust their intuition with minimal supervision What youll get more »
Employment Type: Permanent
Salary: £35,000
Posted:

Contracts Manager Timber Frame

Milton Keynes, Buckinghamshire, South East, United Kingdom
Mitchell Maguire
Collate RAMS and H&S documentation for projects Attending relevant internal project meeting and resolving any issues Overseeing plant requisition and haulage Providing excellent customer service to clients to encourage repeat business Managing projects ranging in size from 35 units to 400 units The ideal applicant will be more »
Employment Type: Permanent
Salary: £60,000
Posted:

Service Centre Team Leader

Milton Keynes, England, United Kingdom
Ascendant Recruitment
Service Centre Team Leader Permanent Up to £32,(Apply online only) DOE Milton Keynes As the Service Centre Team Leader, you will be responsible for supporting the team in delivering excellent customer service with accurate administration and reporting. The successful applicant will have demonstrable Team Leading … experience and will be very customer focussed and process driven. This role would suit you if you have previously worked in a Service environment. You will be driven by delivering exceptional customer service both to customers and colleagues alike through providing a well-organised and structured … service. Service Centre Team Leader Key responsibilities include: Coaching, motivating and leading the team Ensuring all customer interactions are followed through to conclusion Dealing with customer escalations Providing proficient and proactive customer service Reporting, analysing and improving processes Ensuring Service Levels are met Service more »
Posted:

Manager, Cloud Technical Lead Services

Marlow, Buckinghamshire, United Kingdom
SAS Institute
Manager. As part of the EMEA Technical Services team, reporting to the Head of Technical & Delivery Services, you will lead the Cloud Technical Lead Service for the EMEA region.You will be responsible for all aspects of our hosted and remote managed SAS application environments. Leading a team of technically … the EMEA team you will partner with leaders across the SAS Managed Cloud team and wider SAS EMEA teams to support and deliver excellent customer experience through thought leadership and support of a growing Cloud Technical Lead team.Partnering with the global leaders, you will provide thought leadership and an … EMEA voice in continuous service improvements, implementation of new processes and driving improvements in all aspects of the Cloud Technical Lead service. You will support the team with training, expertise, mentoring, and best practices related to enterprise application technology, architecture, support & service management. You will work with global more »
Salary: £ 70 K
Posted:

L2 / L3 Technical Specialist

High Wycombe, England, United Kingdom
Hybrid / WFH Options
BlueGate Consulting
possess a proven track record in the payment, retail, or hospitality industry, with a focus on EMV, PCI, and Security. This role demands a customer-centric approach, paired with the ability to communicate complex technical concepts to developers and non-technical stakeholders alike. Responsibilities include acting as the primary … the ability to work under pressure and coordinate complex problem-solving efforts. Familiarity with the ITIL framework is advantageous. Key skills include strong proactive customer service, excellent communication, the ability to work with diverse teams and customers, and a knack for innovative thinking to improve processes. Knowledge of … value-added services within the payments sector is also desirable. Our client offers a chance to be part of a company that is transforming customer engagement across multiple sectors. Join a team where your technical expertise and customer service acumen will be valued and where you can more »
Posted:

Fraud Data Analyst

Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Allica Bank
adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … clear and accurate internal records for MI and monitoring. Assist Operations team and other departments as and when directed. Personal Attributes & Experience A strong customer service ethic: Experience of delivering a high standard of customer experience in a fast-paced environment. Attention to Detail: Thoroughness in examining more »
Posted:
Customer Service
Buckinghamshire
10th Percentile
£22,750
25th Percentile
£24,500
Median
£32,500
75th Percentile
£40,000
90th Percentile
£57,500