Customer Operations Insights Analyst Shell
- Location
- Milton Keynes, England, United Kingdom
Business Unit: Trading and Supply Experience Level: Experienced Professionals Job Description: What’s the role As the Customer Operations Insights Analyst, you will be the technical expert responsible for developing data-driven customer insights, reporting, and analytical models that support operational performance, strategic decision-making, and risk identification … operational processes and quantify operational and financial impact of improvement Support continuous improvement initiatives through data-led diagnostics, performance and benefits tracking Partner with Operations Managers to embed insight into service improvement and cost reduction activity Track the impact and benefits of operational change initiatives Data Automation & Enablement Develop ...