3 of 3 Service Analyst Jobs in Buckinghamshire

Service Desk Analyst/1st Line Support Summer-Browning Associates is currently assisting our client in the Public Sector, who is seeking a Service Desk Analyst for a 12-month assignment. Location: Milton Keynes/Hybrid Working The ideal candidate will hold active SC clearance and have a proven background in IT Service Desk support … along with the following skills and experience: Experience in 1st Line Support, specifically within the Service Desk, Incident, and Request Fulfilment processes, as well as a strong understanding of priority classifications and SLAs. Experience supporting End-User Computing (EUC) and collaborating with 2nd Line teams. Experience in incident triage and resolution. Knowledge of Microsoft operating systems and applications, including More ❯

Is it time for you to step in to a new role? Do you want to be part of a Global Service Desk? Working with a well-established Technology business just outside of Milton Keynes. They have just acquired another business and need to expand the Service Desk team to meet the new demand. As part of a … global Service Desk, you will be looking after users across many countries and working closely with the US Team. Can you support users on a 1st line basis with a strong customer service, follows SLA’s and know when to escalate tickets? Responsibilities: As an IT Service Desk Analyst, you will... First point of contact for … all IT related issues both inbound and outbound. Document & log issues using internal ticketing system. Trouble shoot and resolve issues within service levels, and escalate when needed Create knowledge base articles for the wider team. Requirements: As an IT Service Desk Analyst, you will need... At least 2 years’ experience within IT Support both in person and More ❯

Network IT is currently recruiting for a Service Desk Analyst, to join our client on a 12 month initial contract, outside IR35. Our client are pivotal in supporting a range of internal and external customers, so youll be contributing to a busy service desk environment, with a collaborative team, who provide an excellent level of customer service. … supporting Microsoft technologies, in an ITIL environment, then this will be ideal for you. You must be already SC Cleared, or eligible for SC clearance to be considered. Role: Service Desk Analyst (SC Cleared) Duration: 12 Months Rate: £170 per day Status: Outside IR35 Location: Milton Keynes 3 days per week On call allowance in place if required … Key skills: Strong background in IT Support/Service Desk Analysis Excellent attitude and customer facing skills, team player and flexible work approach Strong background in supporting Microsoft Technologies: Windows/Office 365/M365/Active Director/Exchange/Entra Working in an ITIL environment, a nice to have if ITIL Qualified Use of ServiceNow as an More ❯