Field IT Support Technician
Milton Keynes, Buckinghamshire, South East, United Kingdom
Aztech IT Solutions Ltd
environment. Due to growth we have a need for our Field Team. The successful candidate will be customer focused, experienced as a Field IT Support Technician, and have previous 2nd Line IT support experience on client sites working for an IT managed service provider (MSP). You … will join our Service Delivery Team based out of the Milton Keynes office. The successful Field IT Support Technician will have a strong technical background supporting Microsoft products (Azure, Office 365, Windows 10/11) along with supporting multiple client sites, or you will have previously supported multiple … requests on client sites (most client sites are within a 50-mile radius of the Milton keynes office, this includes London) Logging and maintaining support issues detail throughout a service ticket lifecycle (using ConnectWise Manage) Responding appropriately to more complex problems through escalation. Prioritisation and management of workload to more »
Employment Type: Permanent
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