2 of 2 Customer Insight Jobs in Burgess Hill

Partner with Product Managers, Engineers, Designers, Data Analysts, Architects, and business stakeholders to support product strategy, discovery, roadmap planning, and product decision-making Frame customer or colleague problems, define opportunities, develop hypotheses, and document product requirements, user stories, acceptance criteria, and solution concepts Conduct customer discovery, stakeholder engagement … user research, usability testing, and synthesize qualitative and quantitative insights Support prioritization by evaluating customer value, business value, technical feasibility, risk, effort, and product, customer, operational, and business data Define product outcomes, KPIs, success measures, dashboards, launch measurement, and post-launch learning plans Analyze customer, product, operational ...

Requirements Support Product Managers and delivery teams in defining, refining, and prioritizing product requirements, features, user stories, acceptance criteria, and support documentation Assist with customer discovery, stakeholder interviews, user research activities, usability testing, and feedback analysis Collaborate with engineering, design, analytics, risk, security, operations, and business teams Support Agile … status Identify opportunities to improve delivery processes, redesign process flows, strengthen documentation, and support continuous learning Demonstrated interest in technology, product management, digital products, customer experience, Agile delivery, or technology program delivery Strong analytical and problem‐solving skills with the ability to evaluate information, identify patterns, and distill complex ...