Customer Contact Specialist
- Hiring Organisation
- Mpeople Recruitment
- Location
- Hapton, Burnley, Lancashire, England, United Kingdom
- Employment Type
- Temporary
- Salary
- £12.71 - £14.27 per hour
records on internal systems Proactively contact customers regarding account alerts Support troubleshooting and resolution of device-related issues Prepare and issue customer communications in line with GDPR requirements Carry out security checks during customer calls Maintain clear communication with customers and colleagues Close and manage alerts within internal systems … Provide information to support reporting for management Carry out additional tasks as requested by your line manager Skills & Experience: Previous experience in a customer service or contact centre environment Confident using IT systems, including databases and Microsoft Office Strong attention to detail and accuracy Ability to remain calm ...