3 of 3 Customer Service Jobs in Bury

ensuring secure connectivity, and resolving any technical issues quickly to minimise disruption and maintain exam integrity. In addition to exam-related responsibilities, you will provide high-quality IT and customer support to staff and students, responding to technical queries via the Service Desk, email, phone, or in person. The role also includes contributing to wider IT operations, assisting … with hardware and software maintenance, managing user accounts, supporting Microsoft and general IT environments, and maintaining accurate service and asset records. A strong commitment to delivering excellent customer service and a methodical approach to problem-solving are essential. This position offers an exciting opportunity for someone with solid IT support experience and a passion for helping others … in a fast-paced educational environment. If you are confident in providing IT support, capable of delivering exceptional exams support, and dedicated to maintaining high standards of customer service, we encourage you to apply and become part of our dynamic and supportive IT team. We offer a wide range of staff benefits including: Membership into Local Government Pension More ❯

My client is a fast growing service provider based in the Bury area. As a result of growth, a consent change my client is seeking a Business Analyst Operating in a highly regulated industry, my client is subject to continual process and system changes, brought about by changes to regulation or legislation. Such changes, combined with recent growth, have … meant that they have developed a suite of internally developed IT applications enabling my client to comply with market changes, become efficient and above all, provide excellent customer service. Reporting to the Senior Management Team, this person will help facilitate internal changes following the change management process. This is very much a mixed role fusing both Business Analysis and … to define and deliver changes within agreed timelines. The successful candidate will work in a rewarding and challenging environment ensuring our business can continue to provide a first-class service to customers. Daily responsibilities for this role will include; Engage and collaborate with internal teams Capture, understand, analyse requirements and produce functional specifications based on change requests Ensure documents More ❯

THIS IS AN OFFICE BASED ROLE BASED IN BURY - PLEASE ONLY APPLY IF YOU ARE HAPPY WITH THE LOCATION My client is a fast growing service provider based in the Bury area. As a result of growth, a consent change my client is seeking a Business Analyst Operating in a highly regulated industry, my client is subject to continual … growth, have meant that they have developed a suite of internally developed IT applications enabling my client to comply with market changes, become efficient and above all, provide excellent customer service. Reporting to the Senior Management Team, this person will help facilitate internal changes following the change management process. This is very much a mixed role fusing both Business … to define and deliver changes within agreed timelines. The successful candidate will work in a rewarding and challenging environment ensuring our business can continue to provide a first-class service to customers. Daily responsibilities for this role will include; Engage and collaborate with internal teams Capture, understand, analyse requirements and produce functional specifications based on change requests Ensure documents More ❯