Helpdesk Technician Apprentice
- Hiring Organisation
- CENTURY LOGISTICS LTD
- Location
- Metro Supply Chain Holdings (UK) Ltd, Saxham Business Park, Bury St. Edmunds, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £26,500 a year
Troubleshoot routine WMS issues (e.g., login problems, scanning issues, basic workflow errors) Escalate complex application problems to the relevant application support or development teams Service Desk: Proactively monitor service desk metrics and contribute to continuous improvement Identify recurring issues and suggest improvements in processes or documentation Draft … maintain a safe and clean work environment Report any hazards in the workplace to management immediately Complete all training provided in a timely manner Customer Service and Our Way Culture: As a team member, work collaboratively with Metro employees in a team-oriented environment Have an exceptional customer ...