Customer Service Job Trends in Bury St Edmunds

Customer Service
Suffolk > Bury St Edmunds

The table below provides summary statistics and salary benchmarking for jobs advertised in Bury St Edmunds requiring Customer Service skills. It covers permanent job vacancies from the 6 months leading up to 29 May 2026, with comparisons to the same periods in the previous two years.

6 months to
29 May 2026
Same period 2025 Same period 2024
Rank 10 - 4
Rank change year-on-year - - -
Permanent jobs citing Customer Service 4 0 35
As % of all permanent jobs in Bury St Edmunds 8.16% - 40.70%
As % of the Processes & Methodologies category 11.43% - 53.85%
Number of salaries quoted 4 0 0
10th Percentile - - -
25th Percentile £31,250 - -
Median annual salary (50th Percentile) £32,500 - -
75th Percentile £33,750 - -
90th Percentile - - -
Suffolk median annual salary £30,500 £39,416 £26,000
% change year-on-year -22.62% +51.60% +4.00%

All Process & Methodology Skills
Bury St Edmunds

Customer Service falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Bury St Edmunds.

Permanent vacancies with a requirement for process or methodology skills 35 8 65
As % of all permanent jobs advertised in Bury St Edmunds 71.43% 66.67% 75.58%
Number of salaries quoted 22 5 21
10th Percentile £31,250 £37,100 £35,000
25th Percentile £35,750 £45,875 £41,250
Median annual salary (50th Percentile) £43,750 £46,750 £45,000
Median % change year-on-year -6.42% +3.89% +2.86%
75th Percentile £47,625 £65,000 £52,500
90th Percentile £65,524 £67,250 £58,750
Suffolk median annual salary £45,000 £66,100 £40,000
% change year-on-year -31.92% +65.25% +3.56%

Customer Service
Job Vacancy Trend in Bury St Edmunds

Historical trend showing the proportion of permanent IT job postings citing Customer Service relative to all permanent IT jobs advertised in Bury St Edmunds.

Customer Service job vacancy trend in Bury St Edmunds

Customer Service
Salary Trend in Bury St Edmunds

Salary distribution trend for jobs in Bury St Edmunds citing Customer Service.

Salary distribution trend for jobs in Bury St Edmunds citing Customer Service

Customer Service
Co-Occurring Skills & Capabilities in Bury St Edmunds by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 4 (100.00%) Microsoft 365
1 4 (100.00%) Nutanix
Job Titles
1 4 (100.00%) IT Engineer
1 4 (100.00%) IT Support
1 4 (100.00%) IT Support Engineer
1 4 (100.00%) Support Engineer
Miscellaneous
1 4 (100.00%) Onboarding
Operating Systems
1 4 (100.00%) Android
1 4 (100.00%) Apple iOS
1 4 (100.00%) Windows
1 4 (100.00%) Windows 10
1 4 (100.00%) Windows Server
Processes & Methodologies
1 4 (100.00%) Incident Management
1 4 (100.00%) Problem-Solving
1 4 (100.00%) Time Management
1 4 (100.00%) User Experience
System Software
1 4 (100.00%) Active Directory
1 4 (100.00%) VMware Infrastructure
Vendors
1 4 (100.00%) Microsoft
1 4 (100.00%) VMware