2 of 2 Service Management Jobs in Bury St Edmunds

enabling our people to be the best – ensuring they feel proud to be themselves and part of BUUK Infrastructure. We are looking for IT Service Desk Team Leader (Fixed Term) who would like to help us reach our mission to “earn customer loyalty and drive business growth by providing … consistently excellent service”. This is a fixed term contract until end May 2027 Purpose of this role To meet the needs of our internal customers head on. Collaborating with our wider IT Core Support, delivering great service to customers.Deliver continuous improvements to the way the Service ...

hands-on IT operational management. You’ll be comfortable working closely with senior stakeholders, leading technical teams, and ensuring a consistently high-level of service across the organisation. This opportunity would suit someone who thrives in a fast-moving environment, enjoys solving problems, and can confidently manage both … improvement initiatives and operational Best Practice Managing and improving support processes, SLAs, and operational performance metrics Managing budgets, resources, and IT governance requirements Driving service excellence and resolving escalated technical issues when needed What they’re looking for Proven experience leading IT operations or infrastructure teams Experience of working ...