Customer Engagement Jobs in Cambridge

6 of 6 Customer Engagement Jobs in Cambridge

BI Analyst

Cambridge, Cambridgeshire, England, United Kingdom
Hybrid / WFH Options
Oscar Technology
Location: Cambridge (2 days on-site) Salary: £35,000 - £50,000 DOE + Bonus About Us We're a fast-growing data consultancy helping forward-thinking clients transform their customer engagement through intelligent use of CRM platforms and AI. We specialise in building integrated data ecosystems that drive smarter business decisions, better customer insights, and measurable ROI. … Our clients range from scaling SaaS startups to global enterprises across sectors like retail, finance, technology, and healthcare. We work at the intersection of data, automation, and customer intelligence . As we scale, we're looking for a talented BI Analyst to join our analytics team and help our clients extract true business value from their data. The Role … DAX or Python) Collaborate with data engineers to ensure clean, reliable, and well-modelled data pipelines Translate CRM and behavioural data into actionable insights to support marketing, sales, and customer success Build KPIs, performance trackers, segmentation models, and churn/retention reporting Work on AI-integrated BI projects (e.g. predictive churn, lead scoring, customer clustering) Create documentation, user More ❯
Employment Type: Full-Time
Salary: £35,000 - £50,000 per annum
Posted:

Principal Solution Engineer

Cambridge, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Arm Limited
Your work will ensure that our customers extract maximum performance and value from Arm-based platforms, and you'll do so by guiding both internal engineering efforts and strategic customer relationships. This is more than a technical leadership role-it's your opportunity to shape product direction, build enduring partnerships, and drive real-world software transformation! You'll join … compiler optimizations. Act as a strategic technical partner to customers, identifying high-value engineering opportunities that align business and technical goals. Represent the compiler and architecture team in technical customer engagements, providing deep architectural and compiler insight. Influence internal roadmaps based on customer feedback and real-world integration challenges. Support the growth of new team members by sharing … Experience with LLVM, GCC, or proprietary compiler stacks. "Nice To Have" Skills and Experience: Strong knowledge of Arm architecture, including scalar, SIMD, and vector extensions. Demonstrated success in technical customer engagement, including shared design or solution delivery. Experience in shaping strategic technical relationships or co-engineering efforts with key partners. Comfortable navigating proprietary or closed-source ecosystems with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Principal System Architect

Cambridge, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Arm Limited
diverse and may include architecture, technology research, hands-on prototyping, and experimental investigations. You will also work closely with product engineering teams, and likely take part in partner and customer engagements. Responsibilities: Design and develop systems architecture of the latest technologies for products in new and existing markets! Perform high-level performance modeling and analysis of hardware features, applications More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Staff System Architect

Cambridge, Cambridgeshire, United Kingdom
Hybrid / WFH Options
Arm Limited
diverse and may include architecture, technology research, hands-on prototyping, and experimental investigations. You will also work closely with product engineering teams, and likely take part in partner and customer engagements. Responsibilities: Design and develop systems architecture for the latest technologies for products in new and existing markets! Perform high-level performance modeling and analysis of hardware features, applications More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Development Engineer, Amazon Music

Cambridge, Cambridgeshire, United Kingdom
Amazon
of technical knowledge, being well-versed in industry best practices, and possessing attention to details. Key job responsibilities 1. Architect, build, and maintain an application framework tailored to build customer experiences across mobile, web and desktop. 2. Design and develop tools to augment the developer experience, including but not limited to: Linters Testing solutions Command-line interfaces Git helpers … apps on iOS, Fire Tablet devices and on thousands of Android devices. Everyone on our team has a meaningful impact on product features, new directions in music streaming, and customer engagement. We are looking for new team members across a variety of job functions including software engineering/development, marketing, design, ops and more. Our team is focused on … while also having access to their favorite established musicians. We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices, powered by Alexa to support our customer base. Amazon Music offerings are available in countries around the world, and our applications support More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Field Application Engineer

Cambridge, Cambridgeshire, United Kingdom
CRFS Group
join our team. The role requires a Field Engineer with developed knowledge and significant experience of RF systems, and an understanding of networking principles. The incumbent should possess significant customer-facing experience, with the ability to make timely decisions and prioritise complex activities. Sufficient experience and knowledge is required in order to participate in customer engagements from discovery … support to Sales staff at all stages of the sales process (pre and post-sale) Provision of technical support directly to customers/end-users where required Regular proactive engagement with Sales staff to support sales objectives Ensuring Health and Safety requirements for all activities are met Ensuring all activities are carried out in accordance with the CRFS Quality … Management System Ensuring FAE Task Plans/Technical Reports are completed accurately and in accordance with agreed sales objectives Ensuring Customer Training materials are updated and maintained to the required standards Ensuring Customer Training is delivered competently Ensuring the provision of first-line customer support where required Ensuring currency through regular engagement with CRFS technical staff More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Engagement
Cambridge
10th Percentile
£40,625
25th Percentile
£43,438
Median
£50,000
75th Percentile
£53,125
90th Percentile
£54,250