1 to 17 of 17 Customer Service Jobs in Cambridge

discovery and improve human health. As we continue to grow, we are seeking a talented Operations Manager to join our dynamic team and oversee customer service, logistics, supply chain, and office management. For more information on our company and its offerings, please visit www.antibodies.com. Job Description: The Operations … Manager will be responsible for all aspects of customer service, order processing, stock preparation, internal transfers, supply chain, and order fulfilment. This is a hands-on role and, in addition to managing a small team, the Operations Manager will be actively involved on a daily basis in completing … Oversee the order processing workflow, from quote/to order receipt/to order fulfilment, to ensure accuracy and efficiency. Collaborate with sales and customer service teams to prioritize orders, resolve order discrepancies, and meet customer delivery expectations. Implement and maintain order management systems and procedures to more »

in the music industry and for a future marketing career. All our team will be giving training in valuable, transferable skills such as communication, customer service, organisation, and analysis/reporting. Purpose of role: To profitably and efficiently attract customers and generate leads and sales by developing and … quality, engaging content across our various marketing channels. Key Responsibilities: Creating and maintaining written content including product pages, static pages, blog articles to answer customer questions and attract search traffic (SEO) Capturing and selecting images to support telling our story Creating video content: short-form for social media and … helping with long-form content for YouTube Contributing to a quarterly marketing plan Compiling regular email newsletters with high quality, engaging content Supporting Customer Service and Showroom Team when required by responding to tickets, selling accessories, collecting customer details and referring to demonstrators Creating and running outbound more »

operational needs) About Us: Guarding UK (GUK) is a premier provider of manned guarding services, known for our meticulous attention to detail and exceptional service standards. As a member of the SIA Approved Contractor Scheme (ACS), we proudly rank in the top 0.5% of UK security companies, reflecting our … protection of all visitors, tenants, and assets. You will lead a dedicated friendly team, fostering a culture of excellence and continuous improvement in security service delivery. People Management: Leadership: Inspire and lead a diverse security team, ensuring high morale and performance. Training & Development: Conduct thorough inductions, site-specific training … recruitment, uniforms, services, and consumables. Business Development: Demonstrate commercial awareness and contribute to the development of new business opportunities, particularly those focused on sustainability. Customer Relations: Client Engagement: Deliver exceptional service to strengthen stakeholder relationships. Conduct monthly face-to-face meetings with clients to gather feedback and identify more »

Service Desk Analyst Hybrid with 2x days each week in the Cambridge office, 1x day each week in the London office and 2x days working from home. Travel to London will be expensed. Circa £27,000 - £30,000 Permanent We are currently assisting a prestigious client with their search … for a Service Desk Analyst. A successful candidate will provide the first contact point in the IT department for all IT-based queries and issues. You will resolve issues at the first point of contact or allocate as appropriate. You'll also support desktop technologies and maintain incident records … an idea of how this flexible role would look and feel, here are some of the things you could expect to do: Deal with customer enquiries and requests Provide support for all desktop-used technologies Maintain incident records using the Help Desk system, assign tickets and escalate to other more »

Service Desk Analyst Hybrid with 2x days each week in the Cambridge office, 1x day each week in the London office and 2x days working from home. Travel to London will be expensed. Circa £27,000 - £30,000 Permanent We are currently assisting a prestigious client with their search … for a Service Desk Analyst. A successful candidate will provide the first contact point in the IT department for all IT-based queries and issues. You will resolve issues at the first point of contact or allocate as appropriate. You'll also support desktop technologies and maintain incident records … an idea of how this flexible role would look and feel, here are some of the things you could expect to do: Deal with customer enquiries and requests Provide support for all desktop-used technologies Maintain incident records using the Help Desk system, assign tickets and escalate to other more »

This role will be coveringPeterbourgh, Ipswich, Norwich and surrounding Areas. To carry out service visits to reported calls throughout the companies customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts Carry out preventative maintenance in accordance with … manufacturer guidelines and recommendations from service management Work with colleagues to help overcome new or unusual faults Invoke the call escalation process in a timely manner Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work more »

Overview: They are seeking to hire a Second Line Engineer, where the individual will play a crucial role in providing technical support, maintenance, and customer service. This role offers opportunities for professional growth and a supportive, engaging work environment. About the Company: The client is a UK and wide … enable ticket resolution. • Regular maintenance and patching of infrastructure, endpoints, and servers. • Escalate calls when necessary and ensure appropriate teams are aware. • Conduct onsite customer visits as required. • Demonstrate a customer-first approach to support. • Communicate confidently and professionally with customers at all levels. • Prioritize tasks effectively and … contribute as a strong team player. S econd line IT engineer - Requirements: • GCSE or equivalent preferred. • 1 year of experience in IT support and customer service preferred. • Exposure to technologies including: ○ Windows Server (2012 Onwards) ○ Microsoft Azure (Maintenance, configuration, and monitoring) ○ Microsoft Exchange (Beneficial) ○ Microsoft Office 365 (Maintenance more »

As an IT Services Technician, you will act as a friendly first point of contact for both students and staff. As part of a customer focused and service orientated team, you will be assisting in the configuration, implementation, operation and maintenance of the College's IT Hardware, Software … that candidates for this role be flexible, have good troubleshooting skills and be willing to assist in a number of areas including support, development, customer service and some project work. Commencing as soon as possible, this role will be responsible for the configuration, implementation, operation and maintenance of … equipment and networks, as well as providing cross-college technical, hardware and software support for equipment and facilities in order to ensure an excellent service to students and staff. This includes supporting desktop and laptop users working in both windows and apple mac environments, Printing, Audio Visual, BYOD & telephones. more »

Essential IT Security Specialist Skills: Experience with incident troubleshooting and escalation. Windows Server administration. User Access privileges. Knowledge of networks and physical infrastructure. Strong customer service ethic. Excellent verbal and written Communication skills Excellent analytical and problem-solving skills A working knowledge of Cyber and IT Security concepts more »

are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P12276 Full-Time, Permanent Customer Service Account Management/Energy Broker/Utilities Jobs, Careers and Vacancies. Find a new job and work in Cambridge, Cambridgeshire. Multi-Job more »

return? Market benchmarked competitive salary Fantastic enhanced private pension Private Medical Insurance 25 days holidays plus bank holidays (these increase with the length of service) Non Contractual company bonus Lots of other benefits recently introduced to the company like tech scheme, retail discounts, Costco membership, weekly fruit delivery in …/Trade counter environment Excellent organisational and leadership skills Strong ability to delegate tasks effectively, focusing on time management and prioritisation Profound knowledge of customer relationship management and sales best practices Technical proficiency with an ability to understand and convey information on concrete accessories and construction products Exceptional communication … team members Assist in resolving any sales-related issues that arise, ensuring the swift continuation of sales activities Oversee and enhance the handling of customer relationships and the response mechanism to sales enquiries, ensuring the team delivers high-quality customer service Monitor and report on sales activities more »

and fluency in English. Written and spoken fluency in English Team collaboration and outstanding problem-solving skills. Proven ability to execute engineering deliverables. Strong customer service mindset, delivering quality on time. Fluent communication for effective collaboration. Self-motivated, strong planner, adept at balancing priorities. Excellent motivational skills in more »

provider prepared payroll against the approved payroll inputs - Maintain payroll system and records - Prepare and reconcile month end payroll journals/accounting - Support dynamic customer service - Review processes to improve and enhance quality - Support payroll audits and reporting compliance - Protect employee personal data Knowledge, Skills & Experience Required - Must … prioritise, multitask and meet tight deadlines - Accuracy and attention to detail - Excel spreadsheet skills - Proficient with applications and systems BENEFITS Private Healthcare Death in Service Income Protection Generous pension 25 days holiday Free parking Salary Salary 40K to 50K pending on experience + 25% bonus + stock options Location more »

performance metrics and budgets. Client and Business Development Manager: Skills/experience Significant, proven/demonstrable experience in client relations, business development, account management, customer service and expertise in consultative selling, preferably in an executive education or a related field Comfortable dealing with senior business contacts both internally more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

progress through the Laboratory efficiently and on the correct pathway. These pivotal roles provide comprehensive support to Duty Scientists, send-away pathways, the prenatal service and the referrals to the whole genome sequencing service. The role will also include training new staff, quality and continuous process improvement in an … a growing population of over 8 million people. Main duties of the job To provide a highly professional, comprehensive, effective and efficient scientific support service to the Duty Scientists within the Genomics Laboratory, CUH. To ensure samples are assigned the correct testing pathway through the laboratory. Attributes of the … Hospital and the Rosie Hospital in Cambridge. With over 12000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care more »