7 of 7 Service Delivery Jobs in Cambridge

Service Delivery Performance Specialists page is loaded Service Delivery Performance Specialists Apply locations Cambridge time type Full time posted on Posted Yesterday job requisition id 555123 Job Title Service Delivery Performance Specialists Job Description Service Delivery Performance Specialist In this role you You are responsible for driving service delivery excellence … by enhancing operational performance, productivity, continuous improvement, root cause analysis, and solution delivery-working independently with limited supervision. This includes optimizing systems, processes, and cross-functional teams that support customer service and solutions delivery, ensuring the efficient and effective execution of services and outcomes. Your role: Analyze Operational Performance Conducts thorough analysis and creates insightful reports comparing … actual service delivery outcomes against predefined performance targets to inform strategic decision-making. KPI Management and Reporting Oversees the end-to-end process of data mining, management, and reporting for key performance indicators (KPIs), supporting ongoing performance monitoring, root cause analysis, and continuous improvement efforts. Leverage Business Intelligence Tools Utilizes business intelligence (BI) platforms to identify and quantify More ❯

of contact between IT and the business, ensuring that IT services and projects align to their priorities. You will help drive the roadmaps that are fed into an overall delivery pipeline, coordinating the delivery of key initiatives, including major operational issues through our Business Apps delivery teams. Own portfolio & service delivery and help drive prioritisation … of work to deliver the best business value Effectively communicate EIT Service delivery status regularly (delivery to operations) Utilise incidents, problem, & request management processes to drive continuous service improvement for their business groups Ensure service continuity by effectively managing and communicating major incidents Support change management and service assurance processes, ensuring that system changes More ❯

respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. … maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? You will be accountable for delivering all contractual service obligations, including SLAs, reporting, the Service Development Plan, Operational Risk Register, and Monthly Service Reviews. You will take ownership of the in-life service relationship with … key customer stakeholders and ensure an exceptional end-to-end service experience. You will drive operational team performance to meet service delivery goals, while leading continuous improvement and service development initiatives. Your focus will be on enhancing customer satisfaction and Net Promoter Scores (NPS), engaging with third-party suppliers, safeguarding existing revenue, mitigating churn risks, and More ❯

Lead With Purpose - Service Manager (Learning Disabilities) Atrium Healthcare is hiring on behalf of a client for a strategic and compassionate Service Manager to guide a care service that supports individuals with learning disabilities to live independently and participate fully in their communities. You'll balance service delivery, team leadership, and compliance management while working … understanding of social care legislation and quality standards Strong communication, time management, and IT skills A proactive, people-first approach to leadership This is an ideal opportunity for a service leader who wants to shape care standards and drive meaningful outcomes. For more information, please get in touch with Vicky on . Atrium is an equal opportunity employer, and More ❯

structured, detail-oriented approach to work with excellent time management. Strong written and verbal communication skills. Self-motivation and the ability to work independently. Experience with ServiceNow, especially Workplace Service Delivery. Familiarity with the ServiceNow SPM module and agile methodologies (desirable). Working knowledge of database management and solid analytical skills. Why Join Us? Be part of a collaborative More ❯

financial needs and providing tailored virtual finance solutions to support their business objectives. Cultivate and maintain strong client relationships, ensuring high levels of client satisfaction and loyalty through exceptional service delivery. Collaborate with directors and senior management to identify opportunities for business development, cross-selling, and upselling virtual finance services. Oversee the day-to-day operations of the virtual … finance department, ensuring timely and accurate delivery of services to clients. Manage the virtual accounting process, including bookkeeping, payments, financial reporting, and tax compliance, including VAT returns. Develop and implement robust systems, processes, and controls to maintain data integrity, security, and confidentiality in virtual finance operations. Identify and evaluate virtual finance technologies and software solutions to streamline processes, enhance … efficiency, and improve service quality. Collaborate with IT teams and external vendors to implement and integrate virtual finance systems, ensuring seamless connectivity and data flow. Drive continuous improvement initiatives to optimize virtual finance workflows, automate manual tasks, and deliver innovative solutions to clients. Qualifications: A professional accounting qualification (e.g., ACA, ACCA, CIMA) is desirable. Proven experience in a senior More ❯

Delivery Consultant (AI/ML), Professional Services Job ID: AWS EMEA SARL (UK Branch) The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical … in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather … professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and emerging technologies 5. Sharing knowledge More ❯