line with SLAs. Provide advanced troubleshooting across Windows, macOS, hardware, networking, cloud platforms and fulfilment-centre technology systems. Support Microsoft 365, Google Workspace, Microsoft Azure/Entra ID, Microsoft Intune, identity platforms, endpoint management tools, device provisioning and access management. Use Microsoft Intune and Azure/Entra … line support or technical operations role. Strong troubleshooting skills across Windows, macOS, mobile devices, hardware and cloud-based environments. Experience supporting Microsoft 365, Microsoft Azure/Entra ID, Microsoft Intune and/or Google Workspace. Practical experience using Microsoft Intune for device enrolment, compliance, configuration profiles and application deployment. ...