theorganisation. Thisis a new role, bringing our dispensaries, drugs procurement, medicinestechnicians, and clinical pharmacy teams together as one. The primary purposeof the role is to deliver a more cohesive service to patients as efficiently andeffectively as possible across the different teams, while driving financialperformance and operational excellence across the function as a whole. You willtransform our cross-team culture … In addition to our core general practice work we runa large Commercial Clinical Research Trials Unit and we work closely with theICB to develop innovative ways to improve local service provision. We are thelead practice for one of the two local PCNs and are represented in both. Job responsibilities Thisis a unique opportunitywithin General Practice. As a Group we … point ofcontact, embedding a "solve for the patient first, improve processsecond" philosophy throughout the function Designand implement integrated workflows that enable seamless handoffs between allmedications services teams, and other service teams (patient services, clinicaladmin, and medical secretaries), eliminating patient frustration from beingtransferred between departments. Ensureall medicines services teams maintain full compliance with MHRA, GPhC, and NHSregulations, including controlled drugs More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Oscar Technology
Service Desk Manager/Technical Team Lead Location: Onsite - Cambridge, UK £58,000 - £66,000 (depending on experience) We are seeking a dynamic and hands-on Service Desk Manager/Technical Team Lead to oversee a high-performing service desk team delivering technical support across a fast-paced, enterprise-grade IT environment. This … is a fully onsite role based in Cambridge , responsible for managing team performance, overseeing escalations, and driving service excellence through process improvement and strong leadership. Key Skills - Lead and mentor a team of 1st to 3rd line engineers, fostering technical development and service excellence Own the incident, request, problem, and escalation management processes, ensuring SLAs and KPIs are … met Act as the final technical escalation point for complex issues across Windows, M365, and network environments Champion ITIL-aligned best practices in service operations Develop performance reports, trend analysis, and service improvement plans Work closely with infrastructure, networking, and cloud teams to ensure end-to-end service continuity Drive adoption of automation, standardisation, and process optimisation More ❯
Cambridge, Cambridgeshire, UK Hybrid / WFH Options
Data Careers
Role: ServiceManager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: ServiceManager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯
Peterborough, Cambridgeshire, UK Hybrid / WFH Options
Data Careers
Role: ServiceManager (Core Systems) - Policing Location: Hybrid (Gloucestershire a few days each month and WFH) Salary : £54,879 + Excellent pensions and other Employee Benefits Key Skills: ServiceManager, ITIL, Project Management, Business Systems/Applications management Why Apply: This is an interesting, newly created role to manage the embedding of the new … for ensuring stability and availability of the Applications as they deliver critical information services in a fast paced, policing environment. The successful candidate will be able to demonstrate: Strong Service Management/ITIL skills and experience. Able to demonstrate experience of taking ownership for the delivery of critical services/systems availability. Experience of being responsible for availability of More ❯
Job Role: Hard ServicesManager (Electrical) Reporting to: Operations Manager Location: Peterborough Company Profile CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate … service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Hard ServicesManager (Electrical Bias) CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Hard ServicesManager (Electrical Bias) to join the team located in Peterborough Purpose … services. The role is critical to maintaining business functions, and is a point of contact out of normal business hours for all engineering related building issues. The Hard ServicesManager will be the custodian of all building services at all times and will be the main on site control function and access to the site. The Hard ServicesMore ❯