2 of 2 ServiceNow Jobs in Cambridgeshire

incident management and escalation handling Experience leading or supporting teams in a service desk or NOC environment Familiarity with service management tools (e.g., ServiceNow, Jira or similar) Strong analytical skills with the ability to interpret data and drive improvements Excellent communication and stakeholder management skills Experience in a 24x7 ...

scale environments Design and support scalable DDI architectures Implement and manage GeoDNS/GSLB solutions Integrate DDI services with: Active Directory Hybrid infrastructure environments ServiceNow workflows Drive automation using Ansible and Terraform Improve operational standards, documentation and platform governance Ensure minimal disruption to production services during migration activities Required Experience … understanding of: Active Directory integrated DNS/DHCP Hybrid infrastructure environments Strong automation skills using: Ansible Terraform Experience integrating DNS/DHCP services into ServiceNow workflows Active SC Clearance Highly Desirable Experience with GeoDNS/GSLB Experience designing enterprise DDI architectures Strong documentation and operational improvement mindset Contract Details Rate ...