Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Serco
desktop or field engineer Strong working knowledge of Windows 10/11 and managed desktop environments Solid grasp of ITIL processes and experience with ServiceNow or similar tools Experience with solution rollout, project support, and technical escalation Familiarity with Active Directory, Group Policy, and secure systems (CES+ desirable) Understanding of More ❯
Strong verbal and written communication skills and a natural willingness to collaborate across teams and organisations Proficiency with ITSM tools such as Jira and ServiceNow Great to have: Good knowledge of cloud computing platforms, ideally AWS Experience with Hyper-V, Microsoft AD, AAD, and VMWare Experience maintaining build systems, source More ❯
environment. • Strong verbal & written communication skills and natural willingness to collaborate across teams and organisations. • Naturally able & productive with ITSM tools such as Jira, ServiceNow etc. Great to haves: • Good knowledge of the various services and capabilities of cloud computing platforms; Ideally AWS • Hyper-V, Microsoft AD, AAD & VMWare experience More ❯
environment. • Strong verbal & written communication skills and natural willingness to collaborate across teams and organisations. • Naturally able & productive with ITSM tools such as Jira, ServiceNow etc. Great to haves: • Good knowledge of the various services and capabilities of cloud computing platforms; Ideally AWS • Hyper-V, Microsoft AD, AAD & VMWare experience More ❯
ensure that the specialized Service Desks can support new systems/applications when moved from project/hyper care phase. Work closely with the ServiceNow delivery team to participate in testing, process design, training and so on to ensure the specialized Service Desks are involved, consulted and utilize the technology More ❯
Trumpington, Cambridgeshire, United Kingdom Hybrid / WFH Options
Belcan
ServiceNow Administrator Belcan is seeking a dedicated and proactive ServiceNow Administrator to join our clients' Cambridge Facilities Management team. In this role, you will support our ServiceNow system, ensuring the highest level of customer care and service. You will be responsible for maintaining system continuity, engaging with stakeholders, performing system … testing, developing analytics, monitoring SLAs, and responding to queries. Key Responsibilities: System Management: Oversee the day-to-day management of the ServiceNow system. Stakeholder Engagement: Chase stakeholders to progress actions and ensure timely resolution. Technical Support: Provide technical support and respond to user queries. System Testing: Conduct regular testing to … Strong written and verbal communication skills, with the ability to collaborate effectively. Time Management: Excellent time management skills and the ability to work independently. ServiceNow Expertise: Excellent working knowledge of ServiceNow. Database Management: Working knowledge of database management. Analytical Skills: Strong analytical skills to support business needs. Why Join Us More ❯
Cambridge, Cambridgeshire, Trumpington, United Kingdom Hybrid / WFH Options
Belcan
ServiceNow Administrator Belcan is seeking a dedicated and proactive ServiceNow Administrator to join our clients' Cambridge Facilities Management team. In this role, you will support our ServiceNow system, ensuring the highest level of customer care and service. You will be responsible for maintaining system continuity, engaging with stakeholders, performing system … testing, developing analytics, monitoring SLAs, and responding to queries. Key Responsibilities: System Management: Oversee the day-to-day management of the ServiceNow system. Stakeholder Engagement: Chase stakeholders to progress actions and ensure timely resolution. Technical Support: Provide technical support and respond to user queries. System Testing: Conduct regular testing to … Strong written and verbal communication skills, with the ability to collaborate effectively. Time Management: Excellent time management skills and the ability to work independently. ServiceNow Expertise: Excellent working knowledge of ServiceNow. Database Management: Working knowledge of database management. Analytical Skills: Strong analytical skills to support business needs. Why Join Us More ❯