1 of 1 Process Improvement Jobs in Canterbury

Effective Communication: Engage confidently with internal teams and customers via phone and email. Problem Resolution: Investigate billing issues and implement timely, accurate solutions. Continuous Improvement: Identify patterns in queries and recommend process enhancements. Queue Management: Prioritise billing tasks to meet SLAs effectively. Ticket Handling: Manage over 1,000tickets … monthly within our order ticketing system. Billing Operations: Process new billing entries, apply charges, and create credits. Administrative Support: Assist with various administrative tasks related to billing operations. Strong analytical and problem-solving abilities. Excellent verbal and written communication skills. Ability to prioritise and manage high volumes efficiently. Attention ...