11 of 11 Customer Requirements Jobs in Cardiff

Service Delivery Professional – IT Managed Services

Location
Cardiff, Wales, United Kingdom
Panasonic Connect Toughbook UK. The role holder will demonstrate creation, negotiation, implementation, monitoring and continual improvement of service level agreements by capturing detailed customer requirements, also underpinning supplier contracts to ensure services continually meet business and customer expectations. The role consists of daily communication with multiple stakeholders … across UK and Europe to deliver customer requirements within a robust timescale, whilst being cost effective. The Service Delivery Professional will work alongside a talented, diverse and dedicated team of Professional Engineers, Sales Managers and Operations teams to ensure successful outputs of our products and adherence to strict ...

IT Service Delivery Specialist

Hiring Organisation
JM Selection Ltd
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Permanent
experienced Service Delivery Professional to join its Managed Service Team, supporting the delivery of services around its range of products. This is a customer-facing role focused on service delivery, supplier management, SLA performance and continual improvement, working with stakeholders across the UK and Europe. The Role The successful … candidate will be responsible for creating, negotiating, implementing, monitoring and improving Service Level Agreements (SLAs), as well as helping to ensure customer requirements are reflected within service and supplier contracts. You will work closely with customers, suppliers and internal technical teams to ensure services are delivered effectively ...

Sales Specialist BareMetal

Hiring Organisation
OVHcloud
Location
Cardiff, United Kingdom
Metal . The Sales Specialist drives the adoption of existing and new products , plays a pivotal role at the intersection of sales, product, and customer success . The main mission is to accelerate revenue growth by enabling the broader sales organization, supporting complex deals, and acting as a feedback … team and the pre-sales team or solutions architect if needed. Manage and maintain a robust and accurate pipeline and forecast. Gather and synthesize customer feedback, objections, and use cases to refine messaging and improve product-market fit. Serve as the "voice of the customer" to the product ...

Solutions Consultant - Fraud & Identity

Location
Cardiff, Wales, United Kingdom
IdentityApplylocations: United Kingdom: Cardifftime type: Full timeposted on: Posted Todayjob requisition id: R113235Are you passionate about helping businesses combat identity fraud while delivering seamless customer experiences Do you enjoy working with clients and sales teams to shape strategies, influence decisions, and drive measurable commercial impact?**About the Business:** LexisNexis … Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

ERM Implementation Advisor - GRC

Hiring Organisation
Protecht
Location
Cardiff, United Kingdom
about our role: We are seeking an Implementation Advisor to join our team in EMEA London team . You will focus on analysis of customer requirements and support and lead customers through successful implementations as well as training stakeholders and producing creative solutions based on customers’ requirements. This … Risk Management), are tech savvy, and possess strong analytical skills. Some of the things you get to do as a Implementation Advisor: User requirements gathering Liaise with internal resources, customer resources, and third parties as needed Work across teams to support Protecht.ERM client implementation & provide interactive dashboards ...

Technical Solutions Consultant

Location
Cardiff, Wales, United Kingdom
Customer Service & Operations Technical Solutions Consultant Are you passionate about helping businesses combat identity fraud while delivering seamless customer experiences? Do you enjoy working with clients and sales teams to shape strategies, influence decisions, and drive measurable commercial impact? About the Business: LexisNexis Risk Solutions is the essential … Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

Senior Consultant / Solution Architect PLM (f/m/d)

Hiring Organisation
ITC Infotech
Location
Cardiff, United Kingdom
Management (PLM) Define client specific solution architectures for PLM with focus on the processes and the application of PLM or on technical implementation. Analyze customer requirements, design, and specify the solutions and ensure their successful implementation. Ensure quality through appropriate methods and software engineering processes. Design standardized solution … Experience in leading software integration projects Knowledge of IT architectures related to PLM (client-server, cloud, SaaS, ...), software development, interfaces, and database systems. Customer service-oriented Experience in conducting and managing workshops. Professional proficiency in English What we offer: A career in a new and expanding business unit ...

Product Manager

Location
Cardiff, Wales, United Kingdom
depending on experience The Product Manager isresponsible for product planning. This includes managing the product throughout the Product Lifecycle, gathering and prioritising product and customer requirements, defining the product vision, and working closely with development and configuration, to deliver winning products. Responsibilities Gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth. Create buy-in for the product vision both internally and with key external partners. Manage the product roadmap and scheduling of planned work. Collaborate with Finance and Commercial ...

Deal Desk Analyst

Hiring Organisation
Principle
Location
Cardiff, United Kingdom
with Sales, Legal, Finance, and Revenue teams. You’ll be the first line of approval for complex transactions, ensuring deals meet both company and customer requirements while adhering to internal revenue and operational policies. Key Responsibilities: Partner with Sales to structure and approve deals that align with company … policies. Draft and certify customer contracts and ensure compliance with revenue recognition rules. Collaborate with cross-functional stakeholders to accelerate deal closure. Evaluate deal processes and recommend continuous improvements. Communicate deal status and insights to management. Requirements: Bachelor’s degree in Finance, Accounting, or related field. Experience ...

Electrical Installer

Location
Cardiff, Wales, United Kingdom
customers' homes, including: Electric Vehicle Chargers Solar PV Battery Storage Heat Pump Controls Smart Meters Every installation is different, so excellent technical knowledge, customer service and a proactive approach to problem-solving are essential. You’ll receive a full induction into the ways of working, along with a company … such as C&G 2923 or LCL EESS Minimum of 2 years' recent experience in domestic or commercial electrical installations Good verbal communication and customer service skills Understanding of MCS installation standards and G98/G99 DNO applications Practical experience installing Solar PV and Battery Storage systems Full valid ...

Information Technology Service Delivery Lead

Location
Cardiff, Wales, United Kingdom
Agile methodologies. Key responsibilities will include: Pro-actively manage Service Desk team to ensure issues are managed to a timely resolution. Ensure that customer communication for yourself and the team is clear and timely to provide appropriate updates on progress of issues. Ensure that the team create and maintain … with external suppliers and internal development teams to manage issues to resolution. Manage the resource needed to ensure day-to-day service delivery meets customer requirements; monitoring the workload of the support team to feed into capacity planning. Monitoring and active management of the support queues to ensure ...