10 of 10 ITIL Jobs in Cardiff

for UK SC/DV clearance Full UK Driving Licence Desirable Experience with infrastructure automation (e.g., Ansible, Terraform) Scripting skills (e.g., Bash, PowerShell, Python) KVM Hypervisor experience Exposure to ITIL-based service management Familiarity with secure environments and MOD standards Person Specification Integrity & Professionalism : Demonstrates honesty, ethical behaviour, and professionalism in all interactions, reflecting NCLs commitment to transparency and trust More ❯

and provide technical support across the platform Collaborate with business and IT teams to gather requirements and deliver scalable solutions Continual review of the effectiveness and efficiency of existing ITIL and IT processes Provisioning of Knowledge Base solutions, Event Dashboards, Reports, and Analytics to Business and IT users Customer interaction and office-wide communications Where will you be working? You More ❯

and presenting to customers Commercial awareness and ability to balance quality with cost Flexible and quick to pick up new tools (Jira, Azure DevOps, etc.) Bonus if you have: ITIL knowledge, team management experience, cloud/tech consulting background. Be part of a growing consultancy where your impact is seen Work in a collaborative, supportive environment Develop your skills in More ❯

and ensure the service desk operates efficiently, providing outstanding support to all staff members across multiple offices in the UK Oversee the delivery of IT services within a Microsoft & ITIL environment, ensuring they meet business needs and comply with established SLAs. Lead IT infrastructure, including IT security initiatives to ensure robust and reliable systems across the business. Collaborate with senior More ❯

and ensure the service desk operates efficiently, providing outstanding support to all staff members across multiple offices in the UK Oversee the delivery of IT services within a Microsoft & ITIL environment, ensuring they meet business needs and comply with established SLAs. Lead IT infrastructure, including IT security initiatives to ensure robust and reliable systems across the business. Collaborate with senior More ❯

you Cisco CCNP (or equivalent) qualification. Extensive experience in large enterprise networks and cloud infrastructure. Skilled in Cisco routing/switching, security appliances, wireless, and SD-WAN. Knowledge of ITIL processes, with 3rd-line support experience. Strong communicator with proven stakeholder engagement skills. A team player who can stay calm and effective under pressure. Think this one's for you More ❯

to the best of their abilities Able to build trust and relationships at all levels Experience in executing test scripts, system databases and automation (Desirable) Qualifications such as ISTQB, ITIL etc. (Desirable) Previous technical exposure to Electronic Retail Point of Sale systems (Desirable) What You’ll get in Return Salary starting £31,335 rising to £35,020 Monday to Friday More ❯

desk operations. Experience managing collaboration platforms (Google Workspace, Slack, Zoom, Atlassian). A security-first mindset, with experience in compliance frameworks such as ISO27001 and SOC2. Experience with Information Technology Infrastructure Library frameworks. Ability to understand and adjust the needs of our teams' evolving requirements. A willingness to embrace new challenges and the flexibility to adapt as needs evolve. You More ❯

Experience of service transition of software into BAU support and knowledge of technical configuration, application architecture and software testing. Experience of working in a technical support role using the ITIL framework, ideally possessing an ITIL v4 foundation certificate. Ability to learn and understand new applications in order to support the users of those applications and to manage deployment, upgrades and More ❯

team managing diverse network technologies across vendors like Cisco, Palo Alto & Zscaler etc. You'll support and implement modern network solutions, working on both projects and BAU within an ITIL framework. Key responsibilities include leading network projects, mentoring junior engineers, developing automation scripts, and optimising performance. You'll work closely with architects and play a strategic role in planning, scaling … stakeholder management. Skilled in Cisco routing/switching, ASAs, Palo Alto, Wireless, ISE, SolarWinds, ZScaler, SD-WAN. Team-oriented with a focus on outstanding customer service. Solid understanding of ITIL processes. Full driving licence & access to vehicle In return, you will work for a fantastic organisation in a great team. You'll receive a salary depending on experience of c More ❯