2 of 2 Incident Management Jobs in Cardiff

platforms. This role is ideal for someone who is driven, collaborative, and eager to excel in a challenging and rewarding environment. Day-to-day of the role: Microsoft Infrastructure Management: Support and maintain the current infrastructure stack including Microsoft Entra ID, SSO, Azure, and VMs. Maintain patching schedules and apply critical patches within compliance timelines. Monitor system usage and … availability, and report on compliance and remediation efforts. MDM/Intune/Autopilot/Endpoint Management: Support the current MDM stack including Microsoft Intune and Apple Business Manager. Manage device endpoints and maintain patching schedules and configurations. Ensure compliance with application stack and security baselines, and manage the zero-touch Autopilot deployment process. Automation and Backup Management: Develop … and champion automation across the client estate using PowerShell. Manage Vista’s SaaS backup solution and ensure its smooth operation. Disaster Recovery and Restore Testing Management: Manage and review the Disaster Recovery Plan to ensure it is fit for purpose. Conduct regular disaster recovery assurance testing for various systems. Act as a primary contact for incident response and More ❯

business supports. Working alongside an extremely talented team, you will have every opportunity to show your potential, and excel in a challenging, and rewarding environment. Role Requirements Microsoft Infrastructure Management: Support the current infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain controllers, file servers, hosted RDS environment, and other hosted services. Maintain patching schedules for … standards. Monitor usage & availability via the My client’s monitoring platform. Report on compliance with required policy, and remediation efforts where applicable. MDM/Intune/Autopilot/Endpoint Management Support the current MDM stack, including Microsoft Intune, Apple Business Manager, and MaaS360 (legacy). Support device endpoints using Manage Engine Endpoint & Applications Manager. Maintain patching schedules and configuration … the development of automation across the client estate. Script, using PowerShell, to reduce complexity and increase productivity across the Microsoft environment. Develop smoother, more efficient ways of working. Backup Management Working with My client’s SaaS backup solution to ensure efficient and smooth operation Triaging tickets received via service desk escalation. Liaising with 3rd party support for critical requests. More ❯