3 of 3 Incident Management Jobs in Cardiff

incidents. Troubleshoot issues using logs, configuration reviews and SQL queries. Own incidents through to resolution, ensuring accurate prioritisation and SLA compliance. Participate in major incident management and provide timely customer updates. Perform first-line diagnostics and escalate issues where required. Ensure requests are validated, compliant and delivered within … Strong troubleshooting and analytical skills. Good understanding of ITIL 4 principles. Strong SQL skills for querying, data validation and troubleshooting. Excellent communication and stakeholder management skills. If you'd like to hear more about this opportunity then please get in touch with any questions that you have ...

during a period of increased demand. The successful Cyber Security Analyst will focus on monitoring and investigating security alerts, responding to incidents, supporting vulnerability management activities, and helping maintain a secure Microsoft-based environment, with particular emphasis on Microsoft Sentinel. Role Responsibilities: Monitor, investigate and respond to security alerts … Manage cyber security tickets, service requests and day-to-day operational security activities. Analyse suspicious activity and escalate potential threats where appropriate. Support vulnerability management and remediation activities across the organisation. Assist with incident response, security investigations and cyber improvement initiatives. Work closely with end users to provide ...

during a period of increased demand. The successful Cyber Security Analyst will focus on monitoring and investigating security alerts, responding to incidents, supporting vulnerability management activities, and helping maintain a secure Microsoft-based environment, with particular emphasis on Microsoft Sentinel. Role Responsibilities: Monitor, investigate and respond to security alerts … Manage cyber security tickets, service requests and day-to-day operational security activities. Analyse suspicious activity and escalate potential threats where appropriate. Support vulnerability management and remediation activities across the organisation. Assist with incident response, security investigations and cyber improvement initiatives. Work closely with end users to provide ...