1 of 1 Support Technician Jobs in Cardiff

IT Support Technician Overview Are you passionate about technology and enjoy helping others navigate the digital world? We are looking for an enthusiastic and proactive IT Support Technician to join our dynamic team. This is a fantastic opportunity for someone with a strong technical foundation and a customer-focused mindset to make a real impact in … a fast-paced environment. Responsibilities As an IT Support Technician, you will play a vital role in ensuring our team operates efficiently and securely. Your main responsibilities will include: Building and continually developing strong relationships with all employees across the group. Responding to first-line internal IT issues, prioritising tasks to ensure minimal disruption to users, and keeping … progress. Assisting employees with IT equipment, software, and security-related queries. Ensuring all systems are secure from viruses, hacking, and other cyber threats, seeking advice from third-party IT support when necessary. Managing and understanding the software used across the group to minimise downtime. Liaising with third-party IT support, software providers, and internet/telecoms providers for More ❯