5 of 5 User Experience Jobs in Cardiff

projects that will allow you to expand on current knowledge and skills. Key responsibilities of the Senior Solutions Engineer Maintain and enhance end user computing services to meet council needs Diagnose and resolve complex issues, using automation and orchestration to improve performance and efficiency Monitor, test and manage … user infrastructure to ensure performance, quality standards and service targets are met Support ICT project planning by ensuring end user computing requirements are included in specifications Respond to Service Desk incidents and requests, prioritising effectively and meeting SLAs Contribute to service improvement, documentation, knowledge sharing, mentoring and health ...

addressing issues and driving service and quality improvements Develop and maintain ICT service plans, policies, processes and standards, promoting compliance and health and safety Experience required for the ICT Delivery Officer Practical understanding of user experience and requirements analysis, with the ability to identify user objectives … define appropriate solutions and resources Experience in creating, implementing and monitoring service level agreements with suppliers and contractors, with a focus on continuous service improvement Proven track record in project management, ensuring effective planning and successful delivery of solutions Experience developing and presenting business proposals, including business cases ...

services for schools, maximising customer value, income potential and service benefits Provide strategic and operational advice on school-based ICT projects, ensuring end user requirements are reflected in specifications Work with senior managers and ICT teams to plan, coordinate resources and deliver projects successfully Manage operational ICT services, including … procurement, Service Desk incidents, SLAs, performance monitoring and reporting Drive service improvement, customer satisfaction, compliance, quality standards and health and safety Experience needed for the ICT Support Officer Practical understanding of user experience and requirements analysis, with the ability to identify user objectives and define appropriate ...

reporting and continuous service improvement Develop and maintain ICT service plans, policies and standards, ensuring compliance with statutory, corporate and health and safety requirements Experience required for the ICT Project Delivery Officer Practical understanding of user experience and requirements analysis, with the ability to identify user objectives and define appropriate solutions and resources Experience in creating, implementing and managing service level agreements with suppliers and contractors, with a focus on continuous service improvement Proven track record in project management, ensuring effective planning and successful delivery of solutions Experience in developing and presenting business ...

collaboration, modern delivery, and continuous improvement, our client offers professionals the opportunity to work on meaningful, secure technology platforms that directly improve customer and user experience. This is an excellent opportunity for an experienced Remedy Consultant (SC) looking to work in a forward-thinking, supportive environment. The Role - Remedy … Consultant (SC) will work closely with technology and automation teams to enhance and transform enterprise service management platforms, improving both business processes and end-user experience. This role follows a hybrid working model and offers exposure to a broad range of stakeholders and enterprise integrations. What ...