2 of 2 Service Management Jobs in Carlisle

37.5 - MaglonaFull Time (Part time hours may be considered) An opportunity has arisen for a fixed term position for 24 months within Digital Access Management Department. The role is structured around a Digital Access Administrator position but the department focusses on creating and maintaining user active directory accounts … timely and professional manner. Use expertise to resolve problems and enhance processes Contribute to new and developing working practices To deliver exceptional service To undertake any other duties commensurate with the scope of your role and within your skill set as requested. Main duties of the job The successful ...

supportive and collaborative environment. You'll act as the first point of contact for IT support across the business, providing a high-quality service to users while gaining exposure to a broad range of technologies, systems and infrastructure. The role is based in Carlisle with occasional travel to supported … Acting as the first point of contact for IT support requests via telephone, email and face-to-face. Logging, managing and resolving incidents and service requests through their ticketing system. Providing first-line support across Microsoft 365, email, business applications, hardware, networks and peripherals. Supporting the full user lifecycle ...