4 of 4 Service Management Jobs in Cumbria

telephony, end-user computing, Microsoft services and associated technologies . You will provide both strategic oversight and hands-on leadership, working closely with outsourced service providers and internal stakeholders to ensure the IT environment remains secure, resilient, compliant and fit for purpose. The successful candidate will combine strong technical … knowledge with excellent commercial, vendor management and service delivery skills. You will also play a significant role in IT projects, cyber security, disaster recovery, audit, change management and major incident response. Key Responsibilities Lead the overall delivery and performance of the IT estate across infrastructure, networks, telephony ...

application upgrades, changes and releases Leading application projects, implementations and replacements Coordinating testing and UAT Managing application incidents and escalations Maintaining application documentation and service information Supporting audits, governance and assurance activities Supporting cyber security assessments and incident response Ensuring applications are secure, reliable and fit for purpose Working … point of contact for SAP-related issues and escalations About you We are looking for someone with strong experience in applications management within a technical or complex organisation. You should have experience with: Business and enterprise applications SAP Application support and service management Third-party suppliers ...

internally and externally provisioned applications estate, with SAP at its core. The role is responsible for technical and commercial oversight, governance, assurance and outsourced service management and is expected to be hands-on with the day-to-day direction of outsourced resources and decision making relating … Lead to evolve cyber control framework of Manage, Protect, Detect and Respond capability/controls, with ongoing maturity assessments Oversee service provisioning and hosting of external/SaaS LoB apps and associated integrations Manage apps lifecycle (scope, source, design, build, test, commission, host, run, maintain, upgrade, retire, archive ...

Lead to drive the delivery and performance of a broad applications estate with SAP at its core. The role oversees governance, outsourcing relationships and service management, while actively directing outsourced resources. The position requires hands-on leadership in risk and change management, SAP hosting, and the security ...