City of London, London, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
configure ITAM applications (Hardware, Software, Consumables, etc.) Customize data models, business rules, flows, and UI components Integrate ServiceNow with SCCM, JAMF, Intune, or other inventory tools Collaborate with SAM, CMDB, and ITSM teams to ensure ecosystem alignment Maintain platform health, optimize performance, and support version upgrades Deliver client workshops and provide technical input during design sessions You must: Strong ServiceNow More ❯
to extend ITSM into ITOM, HRSD, and custom applications You must have: Proven success as a ServiceNow Architect. Expert-level experience in ITSM suite: Incident, Problem, Change, Request, Knowledge, CMDB Strong knowledge of scripting (JavaScript), Flow Designer, and IntegrationHub Experience working with large enterprise clients in regulated environments Certifications: ServiceNow Certified Technical Architect (CTA), Implementation Specialist (ITSM), System Administrator Excellent More ❯
problem-solving, and designing processes Great at developing high-quality documentation and process maps AND YOU WANT TO Lead the design, implementation, and optimization of ServiceNow solutions, including CSM, CMDB Analyze existing ITIL-based processes and recommend improvements using ServiceNow best practices Gather, document, and validate functional and technical requirements from business stakeholders Translate requirements into user stories, use cases More ❯
Operations and Infrastructure: Assist in identifying, analysing, and following up on security vulnerabilities in IT systems. Help maintain an accurate IT asset inventory across various security platforms such as CMDB, AV, and SIEM. Participate in regular security reviews, vulnerability assessments, and ensure compliance with established security standards. Monitor user access and permissions, identifying and reporting potential unauthorized access. Implement and More ❯
Change) using best practices. User Experience: Improve self-service capabilities through portals and virtual assistants. Integrations: Develop and manage connections with third-party systems via APIs and integration tools. CMDB & Discovery: Configure asset discovery tools and maintain accurate configuration data. Automation: Streamline workflows using Flow Designer, Orchestration, and scripting. Performance & Support: Troubleshoot issues, optimize system performance, and ensure platform stability. … and system integration. Experience working with employee-facing interfaces and centralized service portals. Solid background in JavaScript, Flow Designer, and advanced scripting within the ServiceNow platform. Practical knowledge of CMDB structures and automated discovery tools. Strong grasp of ServiceNow's data model, access control logic, and platform architecture. Relevant certifications such as ServiceNow System Administrator or Application Developer are advantageous. More ❯
I am recruiting for a ServiceNow Developer to work on a hybrid basis - 2 days in London, 3 days remote. The role falls inside IR35 so you will be required to work through an umbrella company for the duration of More ❯
