Senior Second Line Engineer
- Hiring Organisation
- TechByte Talent Ltd
- Location
- City of London, London, United Kingdom
resolve complex hardware, software, and networking issues. Escalate and work closely with 3rd Line engineers or vendors where necessary. Support and maintain the full Microsoft technology stack, including: Windows 10/11 and Microsoft 365 Azure AD, Intune, and Exchange Online Windows Server (2016–2022), Active … Directory, Group Policy Microsoft Teams and SharePoint Online Manage incidents, service requests, and changes using ITSM tools in line with SLA targets. About You Experience : 3+ years in a 2nd Line (or strong 1st/2nd Line hybrid) support role, ideally within an IT Managed Service Provider ...