setting. * You will actively work on and resolve any IT risks and vulnerabilities across the application stack. * You will contribute towards ensuring all batch SLA's/OLA's are appropriate, understood and agreed for the critical path of your batch processes, ensuring that you understand the full business impacts more »
setting. * You will actively work on and resolve any IT risks and vulnerabilities across the application stack. * You will contribute towards ensuring all batch SLA's/OLA's are appropriate, understood and agreed for the critical path of your batch processes, ensuring that you understand the full business impacts more »
with the firms compliance and risk policies and procedures. Work with our clearers to ensure service levels are maintained. Manage the adherence to the SLA with our back-office supplier and lead the company monthly/quarterly SLA review meetings with the vendor services the firm provides to our clients. more »
that are underway at Enterprise and International level and assess its impact on the existing data defects Ensure data defects are handled with the SLA Responsible for managing data quality metrics Prepare and present materials on data defects in relevant data councils Propose proactive & reactive controls to help strengthen the more »
experience working in an IBA role. Previous management experience with the ability to lead, develop & people effectively. Ability to multi task and meet processing SLA's/project deadlines. Excellent communication, organisation and delegation skills. Please note you will be required to work in their London office 2/ more »
City of London, London, United Kingdom Hybrid / WFH Options
360 Resourcing
processes are designed to maintain the Azure IaaS estate in accordance with those recommendations Prioritising and managing workload effectively. Delivering projects and service to SLA Providing guidance, motivation and direction to team members ensuring work is produced to a good and consistent standard Establishing and maintaining excellent working relationships with more »
Southwark, Chaucer, Greater London, United Kingdom
Mars Recruitment
The 2nd Line IT Support Engineer will provide support to a diverse group of users, responding to incidents and requests in line with company SLA’s. You’ll troubleshoot desktop, telephony, network and printing errors, investigate software issues and carry out daily checks to ensure that backups are completed successfully. more »
support (second line support) for the installation and maintenance of system software, including operating systems and office automation products. Strive to meet and exceed SLA performance targets. Assist in providing technical support for specialist areas such as networks, servers, information integration, and web solutions. Deliver technical services remotely or on more »
staff, customer or technical failures to the management team, and responsible for gathering information required to complete the associated fault forms, within an agreed SLA time period, along with ideas to avoid a repeat occurrence - Keeps Technical Event Lead and Team Lead well informed of the status of event support more »
