Service Desk Analyst
- Hiring Organisation
- Cripps
- Location
- City of London, London, United Kingdom
Looking for your next step in IT support within a professional, fast-paced environment? We’re looking for a service-driven IT Service Desk Analyst who genuinely enjoys helping people and solving problems. You’ll be the first point of contact for colleagues across the firm … channels—email, phone, MS Teams, and in person. No two days are the same, but your core responsibilities will include: Managing and resolving Service Desk tickets quickly and professionally Supporting users with faults, queries, and access requests Escalating issues where needed to minimise disruption Setting up and maintaining ...