City of London, London, England, United Kingdom Hybrid / WFH Options
AWD online
IT Support Engineer/Service Desk Analyst/IT Technician who has previous experience working on a busy helpdesk resolving first line and/or second line IT technical support tickets is required for a multi award-winning Managed Service Provider based in the City of London. ALL LEVELS OF IT EXPERIENCE CONSIDERED As a successful candidate … you will need a solid foundation in 1st Line/2nd Line IT Technical Support, preferably covering Microsoft technologies within a Technical Help Desk environment. SALARY: up to £32,000 per annum + Bonus (up to £3,000 p.a.) + Benefits (see below) LOCATION: Hybrid working/3 Days per Week working from the office in the City of … mark, and only a select few have scored 30! Wishing you the best of luck with it. JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Engineer/Service Desk Analyst/IT Technicianwho has previous experience working on a busy helpdesk resolving first line and/or second line IT technical supportMore ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
Wise May Ltd
Wise May are currently recruiting for an engaging and proactive Business Application SupportAnalyst to join a leading Global Speciality Insurance Broker. As a Business Application SupportAnalyst you will be a fundamental member of the IT team, responsible for providing 1st and 2nd line business application support to internal employees. This is a full … time, permanent role, with hybrid working and the hours are 9am-5pm . Business Application SupportAnalyst duties and responsibilities: Perform 1st and 2nd tier troubleshooting of bespoke business insurance systems. Diagnose, troubleshoot, and resolve incidents from internal users of business applications within defined processes and service standards. Provide vital operational support to geographically dispersed insurance production … up with employees regarding the resolution of incidents. Monitor and manage the overall integrity of the data within insurance systems. Author knowledge articles for reference by employees and the support team. Provide after-hours "on-call" support to employees during assigned periods. Business Application SupportAnalyst key skills and experience required: Strong experience providing 1st and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
US Law Support
US Law Support are pleased to be recruiting for a brand-new Technology SupportAnalyst to work in the London office of an expanding US law firm. This is a full-time, permanent position to provide technology customer support and leadership, as well as to assist with strategic projects. Typical responsibilities will include: Monitoring the IT … Help Desk ticketing system, to ensure that issues are resolved/escalated promptly. Providing desk-side technical support including troubleshooting hardware and software issues. Coordinating day-to-day operational IT activities including new hire set up, audio and video conference presentations, and office moves. Collaborating with office/IT management on projects such as infrastructure/network upgrades, power … with macOS is highly desirable. Please do not delay in applying as the 2-stage interview process will shortly be commencing. Successful applicants will be contacted by US Law Support and provided with full details. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Understanding Recruitment
Role : Support Integration Analyst Location: London (hybrid) Salary: Competitive + Bonus + Benefits We’re hiring a Technical Support & Integration Analyst to join a growing internal projects team at a leading technology-driven company operating in a high-complexity environment. This role is ideal for someone who thrives on problem-solving, can juggle multiple priorities, and … enjoys working across tech and business teams to deliver smooth application and infrastructure deployments. You’ll support systems integration projects, manage technical migrations, and help ensure key tools and platforms are delivered with minimal disruption and maximum impact. What You’ll Do: Coordinate the rollout of internal tools, systems upgrades, and technical migrations. Lead workstreams that involve moving users … and documentation. Use scripts and lightweight automation to help track and monitor delivery progress. The ideal candidate will have experience with: 5+ years of relevant experience in a technical support, deployment, or systems coordination role. Experience working with Linux and writing scripts using Bash , Python , or similar. Experience with SQL to query data for reporting or validation. You know More ❯
Dynamics 365 SupportAnalyst (D365, SC Cleared, Customer Service, 1st Line, 2nd Line) - Remote, Live Environment, Immediate Start. Outside IR35 A Dynamics 365 SupportAnalyst (D365, SC Cleared, Customer Service, 1st Line, 2nd Line) is required by a remote-first organisation running a live Dynamics 365 Customer Service system. You must have: Active SC Clearance Strong … hands-on experience with D365 Customer Service Experience supporting D365 ticketing environments Solid knowledge of D365 entities - Contact, Cases, Accounts 1st and 2nd line support experience in D365 This is a hands-on SC-cleared contract - ideal if you want real D365 support work in a live system. Role overview: You'll triage tickets, identify defects and config More ❯