1 to 1 of 1 Support Analyst Jobs in Central London with Remote Work Options

Product Support Analyst - Up to £350 per day PAYE - UK Remote - 6 month contract My client, the leading global social media/technology organisation, are looking to recruit a Product Support Analyst to join them on a 6 months contract. Role and Responsibilities: Build technical knowledge … de- bugging Effectively communicate technical resolutions, workarounds, and product confusions to the sales and account team Facilitate a high-end customer experience related to support for advertising bugs and ensure all support SLAs are met Identify opportunities to optimize and automate workflows and support processes Essential Skills … and Experience: 5+ years experience in a Technical Support or other relavant postions 2+ years experience within Advertising technology/AdTech and/or Technology industry Experience with troubleshooting and ticket escalation Experience translating technical concepts and solutions to non-technical audiences Experience of using advertising technologies such as more »