1 to 2 of 2 Support Analyst Jobs in Central London with Remote Work Options

We are seeking a talented IT Support Analyst to join our team. This position is responsible for the implementation, maintenance and support of PC-based applications, mobile devices, infrastructure components, and telecommunications, ensuring that local and company-wide systems are consistently delivered and supportable. This individual must … access and Intune in a professional busy environment with proven 3-5 years experience in a similar role. Key skills: 2nd/3rd line support Microsoft Office 365 administration Azure, Intune, SharePoint, PowerShell Active Directory administration Microsoft security compliance and defender Windows and Mac Support Incident Management/… Helpdesk ticketing systems Asset Management Laptop and Remote Working Support Desktop role out experience Software Deployment Personal attributes: Thorough, demonstrates attention to detail Able to work on own initiative with minimum supervision Organised and able to identify and prioritise work Supportive and reliable team member Able to work well more »

Product Support Analyst - Up to £350 per day PAYE - UK Remote - 6 month contract My client, the leading global social media/technology organisation, are looking to recruit a Product Support Analyst to join them on a 6 months contract. Role and Responsibilities: Build technical knowledge … de- bugging Effectively communicate technical resolutions, workarounds, and product confusions to the sales and account team Facilitate a high-end customer experience related to support for advertising bugs and ensure all support SLAs are met Identify opportunities to optimize and automate workflows and support processes Essential Skills … and Experience: 5+ years experience in a Technical Support or other relavant postions 2+ years experience within Advertising technology/AdTech and/or Technology industry Experience with troubleshooting and ticket escalation Experience translating technical concepts and solutions to non-technical audiences Experience of using advertising technologies such as more »