1 to 6 of 6 Support Analyst Jobs in Central London

Application Support Analyst Salary - £45,000 Location - 1 day per week in London office for first 3 months, then monthly visits I am excited to be partnered with a global leader in data security and verification, with a focus in the education and employment industry. They provide security … around the world in nearly 200 countries. As they grow and the CTO takes on additional responsibilities, they are looking for an experienced Application Support Analyst to come in and take over all 2nd and 3rd line support issues and queries from the team. As an Application … Support Analyst, you must have experience with: SQL Cloud Management System ISO27001 2nd line support agent - able to write queries that search for bugs and data anomalies Understanding of how the app works and the capabilities of the technical system as a whole Be proactive and take more »

Charles River (customisation, upgrades, new workflows, long term solutions to issues, relationship management of Charles River as a vendor), however could be there to support further business knowledge growth on other projects which may include Investment Risk, Performance, Data, Distribution and Regulation. Will be a Support Analyst/Business Analyst - starting off with 70% Support/30% Business Analysis, with the intention to move to 60%/40% over time. Putting a new service in place so that there will also be some external support service for CR to back this person up. … Users based in London and Edinburgh. Tasks will include issue resolution, training, some trade floor support, and business analysis work on projects. Handling escalated issues relating to applications or services through to resolution. Proactively perform maintenance activities, while deploying and documenting technical solutions. Maintain a strong relationship with a more »

Business Application Support Analyst Location: Home/City of London Department: Business Application Support and Service Desk About the Role: Join a dynamic team as a Business Application Support Analyst, providing crucial 1st and 2nd line support for various application systems. You'll manage … change requests and be integral to strategic growth and acquisition application integrations. Key Responsibilities: Provide 1st and 2nd line support for selected applications. Manage application support activities: maintenance, administration, testing, and QA. Own the triage process for incidents/problems/change requests. Troubleshoot and resolve application issues more »

Product Support Analyst - Up to £350 per day PAYE - UK Remote - 6 month contract My client, the leading global social media/technology organisation, are looking to recruit a Product Support Analyst to join them on a 6 months contract. Role and Responsibilities: Build technical knowledge … de- bugging Effectively communicate technical resolutions, workarounds, and product confusions to the sales and account team Facilitate a high-end customer experience related to support for advertising bugs and ensure all support SLAs are met Identify opportunities to optimize and automate workflows and support processes Essential Skills … and Experience: 5+ years experience in a Technical Support or other relavant postions 2+ years experience within Advertising technology/AdTech and/or Technology industry Experience with troubleshooting and ticket escalation Experience translating technical concepts and solutions to non-technical audiences Experience of using advertising technologies such as more »

Trac into a SaaS (Software as a Service) platform, allowing other companies to utilise this robust system to manage their business operations. The Software Support Analyst for 'GKS' will play a crucial role in the ongoing development of G- Trac, not only by entering, managing, and updating data … liaising with the technical team to report issues and continuously enhancing the system's functionality. The role is pivotal in offering first-class software support and maximizing value through comprehensive training and user education, adapting to the platform's evolving business model. The role responsibilities will include: Capturing, updating … tailored for both internal stakeholders and external SaaS Acting as the G-Trac helpdesk for users to assist with queries and issues, offering critical support in a customer-facing SaaS solution. Collating and interpreting user feedback and comments to continuously improve the system is a key process in the more »

Role: Salesforce Business Systems Analyst Location: London/Bedfordshire (One day a week) Salary: £45,000 Are you a leading professional in your field of work? Are you motivated and driven to identify a better way forward? Then you'll value the highly collaborative and acutely specialist work environment … this job offers. This exciting Salesforce Business systems analyst for a great growing insurance firm. This offers fantastic prospects and benefits to any seasoned individual who wants to try their hand at a new environment. Ideal Candidate: Someone who considers themselves a salesforce SME Experience with FS/insurance … Strong novidea experience and have ITIL knowledge Strong analytic and communication skills Work with team in learning and providing support on the other business platforms If this sounds of interest to you, please ring or e-mail me a good time to organise a call more »