1 to 25 of 39 User Research Jobs in Central London

across the bank. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research & user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users … does a day in the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the … journey’s for users across the data products. As an experienced UX & Service Designer, you will plan, run and lead workshops, and discovery sessions. Participate in persona creation, user journeys, flows and blueprints and assist client teams to establish a consistent approach to user experience across data products and marketplaces. You will work closely with product owners and More ❯

t just craft pretty interfaces—you’ll design seamless, responsive digital experiences that help housing teams protect vulnerable residents and reduce risk at scale. If you’re obsessed with user flows, driven by purpose, and excited to work on real-world applications of smart technology, you’ll thrive here. This is a chance to build something from the ground … end design process for our web-based applications — from initial concept through to final handover Collaborate closely with engineering (Vue.js/NestJS) and product teams to turn business and user needs into seamless, scalable design Create wireframes, prototypes, and high-fidelity designs in Figma, building and evolving a consistent design system Conduct user research and usability testing … to validate and refine your ideas based on real user behaviour Ensure responsive, accessible design across desktop and mobile platforms Participate in Agile ceremonies, shaping the product roadmap from a user-first perspective What You’ll Need: Strong portfolio of end-to-end product design, ideally with B2B or technical applications Experience of early-stage start-ups or More ❯

pd DOE (Inside) 👀 Must be eligible for SC Clearance 👩🏻‍💻Designing Services that protect National Security The Role This one’s for a sharp-thinking, insight-driven Lead User Researcher who knows how to turn curiosity into clarity. You’ll be shaping strategies, unlocking user needs, and guiding design decisions with evidence, not guesswork. You’ll take on big … set the direction, run the studies, and turn findings into stories that land - inside the team and with clients alike. If you know how to connect the dots between user needs and business goals, and you’re at home influencing senior stakeholders and mentoring your peers, let’s talk. What You’ll Do Lead end-to-end research … into clear, compelling insights. Share findings in ways that shift thinking and spark action. Test assumptions early to save time, money, and frustration. Help clients see the value of user-centred design (and how to do it right). Support and mentor researchers and designers around you. Push the craft forward - methods, tools, and team culture. Bake inclusion and More ❯

UI/UX Designer (5+ Years Experience) Location: Hybrid (London) Contract Outside IR35:6 Months We are seeking an experienced UI/UX Designer with a strong background in user experience design, preferably within the travel industry or other customer-centric digital platforms. The ideal candidate will collaborate closely with engineering teams throughout the product development cycle to create … seamless, user-friendly solutions. You will apply your expertise to enhance our digital products, ensuring they deliver engaging, accessible experiences that meet business objectives and user needs. Key Responsibilities: Partner with cross-functional teams, including product managers and engineers, to gather user requirements and develop design concepts that align with both user and business goals. Lead … the end-to-end design process, producing wireframes, prototypes, and user journey maps using Figma and other design tools. Conduct user research and usability testing to validate design decisions and improve overall user experience. Prepare comprehensive design specifications and documentation for engineering teams. Iterate on designs based on feedback and performance data to optimize usability and More ❯

generation voice-driven experiences in a fast-paced environment, with a focus on building and launching an MVP within 6-9 months. In this position, you will craft intuitive user experiences and interfaces for our voice-first AI products and services, with an initial focus on our AI-powered dialer and virtual assistant. You'll design an intuitive, engaging … and visual elements. Key Responsibilities Design intuitive yet trail-blazing interfaces for conversational AI interactions, ensuring seamless transitions between voice, text, and visual modalities. Create a polished and intuitive user interface for the MVP, prioritizing usability to drive adoption and positive user experiences. Act as the voice of the customer and user in internal product development discussions. … Develop comprehensive user flows, wireframes, mockups, and high-fidelity prototypes for mobile applications incorporating voice AI technology. Take primary design ownership of novel AI interaction patterns, including the real-time call screening interface and AI-generated call summaries. Design a clear, transparent user onboarding process, with a focus on sensitive consent flows for voice cloning and data permissions. More ❯

you will: Lead and execute the full product design lifecycle from discovery to delivery Collaborate with users, developers, analysts, and product owners to solve complex business challenges Create wireframes, user flows, prototypes, and visual designs using Figma and design systems Facilitate workshops such as problem framing, jobs-to-be-done, and card sorting Ensure designs meet usability and accessibility … UX or digital design roles A strong portfolio demonstrating end-to-end design work on complex systems Proficiency with Figma and experience working with design system components Expertise in user research, prototyping, and usability testing Knowledge of accessibility and usability standards (WCAG, ISO 9241) Experience designing within an Agile environment, ideally in B2B or enterprise tools Experience in More ❯

000pa Newly launched ambitious joint venture now seeking an experienced UX/UI Designer to join their growing team and play a pivotal role in designing intuitive, engaging user experiences for their next-generation AI-powered dialer and virtual assistant. You'll be working alongside product managers, engineers, and AI specialists, owning the design process end-to-end: from … research and user flows to high-fidelity prototypes. What you’ll do: Design user flows, wireframes, and interfaces for mobile apps powered by voice AI. Develop clear onboarding, consent, and privacy flows for features like voice cloning. Create multimodal interfaces that work across voice, text, and visuals. Own the design system and ensure consistency across the product. … Conduct user research and usability testing to inform and validate your designs. Collaborate closely with engineers to bring your designs to life accurately. What you’ll bring: 3+ years of UX/UI design experience for consumer mobile apps (iOS & Android). Proven experience designing AI-powered products Ideally, strong background working within leading tech clients such as More ❯

how data insights are communicated and consumed across our organisation and client projects. This role is ideal for a creative technical leader who combines deep expertise in data visualisation, user experience design, and analytics storytelling with the ability to drive visual data strategy and lead cross-functional design initiatives. The ideal candidate will revolutionise data communication by architecting compelling … architecture. Establish design systems, colour palettes, and accessibility standards that ensure consistency and usability across all visual data products. Drive adoption of visualisation best practices across all pillars. Innovation & User Experience: Stay at the forefront of visualisation research, emerging design trends, and new technologies in the data presentation space. Lead user research initiatives to understand stakeholder … manipulation and statistical analysis • Solid understanding of data architecture principles and cloud-based analytics platforms • Knowledge of web technologies (HTML, CSS, React/Vue) for custom visualisation development Design & User Experience: • Exceptional visual design skills with deep understanding of colour theory, typography, and information design principles • Strong grasp of accessibility standards (WCAG) and responsive design for multi-device deployment More ❯

state processes using BPMN 2.0 standards, identifying inefficiencies and opportunities for improvement. Work with Agile delivery teams, participating in ceremonies (e.g., sprint planning, daily stand-ups), creating and managing user stories, and ensuring continuous delivery. Act as a Finance subject matter liaison between operational teams, technology, and external partners to ensure alignment on requirements and priorities. Create test plans … and test scripts; support user acceptance testing (UAT); identify, track and help resolve defects and gaps. Support the rollout of new processes or systems through documentation, training materials, and workshops, ensuring successful adoption. Maintain clear and auditable documentation across requirements, testing, risks, and issues logs to support governance and compliance standards. Key Skills and Competencies Advanced analytical and problem … knowledge of tools like Jira, Confluence, and diagramming tools (e.g., Visio, Lucidchart, Miro, Figma); Strong ownership mindset with a bias toward action and accountability for product outcomes. Experience conducting user research, collecting feedback, and translating insights into actionable product decisions. Understanding of monetization models, customer journeys, and product-market fit. Proven ability to collaborate with engineers, designers, and More ❯

part of our internal team, everyone contributes to reducing risk and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role, you … ll help map end-to-end services, uncover user pain points, and redesign public-facing and internal journeys that are inclusive, accessible, and aligned to user needs. You'll collaborate closely with researchers, policy experts, interaction designers, and developers to ensure the right outcomes are achieved across entire services—not just at the interface level. This is a … opportunity where your work will directly improve how citizens and civil servants interact with vital government services. Key Responsibilities Service Mapping: Understand and document complex service journeys, systems, and user touchpoints to inform redesign opportunities. User-Centred Design: Advocate for user needs through every phase of design and delivery, embedding human-centred principles. Stakeholder Engagement: Facilitate workshops More ❯

experience design of a world leading energy trading platform. From green-field cutting edge applications to existing tools that need to keep up to date with market trends and user needs. Asking the right questions and listening hard to the answers, from the data, users and the business to create slick workflows that encourages users to pick-up TMX … and ensure a consistent and coherent approach across the whole product. Translating business requirements and customer insights into compelling ideas, wireframes, low & high fidelity mock-ups and UI specifications. User research to empathetically understand challenges users face with commodity trading systems, using a qualitative and quantitative approach. Create wireframes and prototypes for design exploration and user testing … The Person You focus on the design process and keep the end-user experience in mind to deliver best in class results. You know that “doing things properly” isn’t always perfection, but knowing when to be scrappy and when to hone in on the details. You want good inputs, from customers and the business, data focused and subjective More ❯

and provide them with the technology to manage their businesses. About the Role Good Life Sorted is seeking a talented Product Owner to help define, prioritise, and deliver exceptional user experiences across our platform. This flexible role is ideal for someone who combines strong product instincts with a user-centric approach and an eye for usability. Working … term contract with the expectation of becoming a permanent role in the future. Key Responsibilities: Product Vision: Collaborate with the CEO and CTO to define and communicate a clear, user-centred product vision and roadmap. Backlog Management: Maintain and prioritise the product backlog, ensuring that it reflects the most impactful and valuable work. Requirements Gathering: Translate feedback from users … sales, support, and executives into clear, actionable user stories and epics. Sprint Planning: Work closely with the Technical Lead and development team to prepare stories for sprint planning, with clear acceptance criteria. Stakeholder Communication: Act as the bridge between the development team and stakeholders, managing expectations and incorporating feedback effectively. Acceptance Testing: Review and accept completed features, ensuring they More ❯

company that builds complex enterprise SaaS platforms for clients in regulated industries. Design is central to their strategy, and the team operates with strong leadership backing and a collaborative, user-focused culture. Role – Senior UX Designer Salary: £70,000 – £85,000+ bonus + excellent benefits Location: Hybrid – London (2 days onsite) or remote (UK-based) This role offers the … to design impactful experiences across a suite of web and mobile applications used globally by enterprise clients. You’ll take a leading role in shaping product direction, solving real user problems, and embedding UX thinking into the heart of product development. You’ll be involved throughout the full design lifecycle — from research and problem framing through to solution … design and delivery — working closely with PMs, engineers, and UI designers. What You’ll Do Lead UX design across key product areas, driving discovery to delivery. Conduct user research, create wireframes and prototypes, and collaborate closely with product and engineering teams to solve real user problems. Who You Are An experienced UX designer (6+ years) with a More ❯

in London, with hybrid working (1–2 days in the office). Salary is up to £50,000 . As UX/UI Designer, you'll help shape elegant, user-centred digital experiences across web, mobile and internal platforms . You’ll be working across both B2C and B2B products—think slick guest-facing websites, supplier tools, and internal … experience in UX/UI design, ideally across both consumer-facing and business-facing environments. We’re after someone who’s hands-on across the full design process—from user research and journey mapping to wireframes, prototypes, and high-fidelity designs. You should be confident designing for mobile, web, and app platforms, and comfortable working with tools like … internal tools, helped run discovery workshops, or have an eye for sleek interaction design. You’re likely to be Curious, collaborative, detail-obsessed, and passionate about creating simple, beautiful user experiences. You thrive in a growing team, love solving problems, and enjoy balancing user needs with commercial goals. More ❯

UX Design/Researcher – Contract 3-4 months + My London based Insurance Analytics client is looking for a UX Designer/Researcher who will be responsible for conducting user research, creating rapid, interactive prototypes, and validating new product concepts with users. You will establish user testing groups, build a long-term customer advisory group, and conduct … interviews and research to gather valuable insights. Your work will directly influence the design and development of our products and help shape and define a new data product we will launch to customers Key Responsibilities: Define a data product for the insurance market. Conduct user research to understand user needs, preferences, and pain points. Develop interactive … prototypes using tools such as Figma, retool, loveable, or similar. Create high-fidelity prototypes that accurately represent the user experience and design intent. Establish and manage user testing groups to gather feedback on prototypes. Establish a long-term customer advisory group with the Insider team to provide ongoing insights. Conduct user interviews and research to gather More ❯

Researcher to join a dynamic team, working across the entire product lifecycle—from early discovery to feature development and adoption. This role sits at the intersection of product strategy, research, design, and delivery. You’ll explore user needs, identify market opportunities, and create engaging ways to drive product adoption. If you love turning insights into action, testing ideas … rapidly, and championing great product experiences, this role is for you. Key Responsibilities Product Research & Discovery Conduct user research (interviews, workshops, shadowing, surveys, and feedback forums) to uncover needs, behaviours, and pain points. Analyse competitors and market trends to identify opportunities for differentiation. Translate insights into clear user problems, jobs-to-be-done, and feature opportunities. … Help maintain research repositories and insight libraries to support ongoing discovery work. Prototyping & Experimentation Support the creation of prototypes—ranging from sketches and mockups to clickable journeys or lightweight MVPs. Collaborate closely with product managers and engineers to design and iterate on early-stage concepts. Plan and run usability tests and pilot phases to validate desirability, usability, and fit. More ❯

Product Researcher The Department – Product Are you a curious, action-oriented problem solver who loves getting stuck into discovery, prototyping, and user engagement? We're looking for a Product Researcher to join our growing team—someone who thrives on working across the product lifecycle, from exploring ideas to shaping features and championing adoption. This role is deliberately cross-functional … sitting at the intersection of product strategy, research, design, and delivery. You’ll combine a passion for understanding user needs and market opportunities with hands-on prototyping and creative product engagement. Whether you’re validating an idea, running a workshop, or crafting internal product content—your mission is to help the Product team build things that matter. Duties … and Responsibilities Product Research and Discovery Conduct user research to uncover needs, pain points, and behaviours—via interviews, workshops, shadowing, surveys, and feedback forums. Carry out competitor and market research to understand trends, benchmarks, and opportunities for differentiation. Translate insights into clear user problems, jobs-to-be-done, or feature opportunities to guide product direction. More ❯

Reed.ai is looking for a Product Designer to join their team in Holborn, London. Overview We’re looking for a creative and user-focused Product Designer to help shape the experience of a brand-new AI recruitment platform as it prepares to launch this summer. This is a rare opportunity to design a product as it evolves from Beta … strength and stability of an established business. You’ll work closely with the Product Manager and cross-functional team to ensure the platform is intuitive, accessible, and impactful. From user research and wireframes to high-fidelity prototypes and design systems, you’ll play a key role in crafting a product that transforms how companies find and hire talent. … Join a collaborative, forward-thinking team that values experimentation, innovation, and human-centered design. Key Responsibilities Collaborate with product, engineering, and stakeholders to design end-to-end user experiences across the platform. Translate product strategy and user needs into intuitive, elegant, and scalable design solutions. Lead and conduct user research, usability testing, and feedback sessions to More ❯

our voice AI solutions, prioritizing essential features for the AI MVP. Translate business requirements from partners into actionable engineering tasks. Own and meticulously manage the product backlog, writing detailed user stories and acceptance criteria for all features. Develop core features including AI-powered call pre-screening, post-call summaries, scam detection engine, and integrated telco benefits hub. Lead design … review meetings, fostering a collaborative environment where ideas and challenges can be openly discussed. Establish clear ownership boundaries with the Solution Architect: you will own the "what" (product vision, user needs, feature prioritization) while they will own the "how" (technical architecture, system design). AI-Specific Product Management Own the data strategy for model training and improvement, including data … annotation, and quality assurance processes. Define and maintain AI evaluation frameworks and benchmarks for model performance (e.g., intent recognition accuracy, summary quality, scam detection precision/recall). Design user experiences that account for AI's non-deterministic nature, including error handling, confidence thresholds, and fallback mechanisms. Define the scope and safeguards for agentic AI capabilities, including user More ❯

our voice AI solutions, prioritizing essential features for the AI MVP. ? Translate business requirements from partners into actionable engineering tasks. ? Own and meticulously manage the product backlog, writing detailed user stories and acceptance criteria for all features. ? Develop core features including AI-powered call pre-screening, post-call summaries, scam detection engine, and integrated telco benefits hub. ? Lead design … review meetings, fostering a collaborative environment where ideas and challenges can be openly discussed. ? Establish clear ownership boundaries with the Solution Architect: you will own the "what" (product vision, user needs, feature prioritization) while they will own the "how" (technical architecture, system design). AI-Specific Product Management ? Own the data strategy for model training and improvement, including data … annotation, and quality assurance processes. ? Define and maintain AI evaluation frameworks and benchmarks for model performance (e.g., intent recognition accuracy, summary quality, scam detection precision/recall). ? Design user experiences that account for AI's non-deterministic nature, including error handling, confidence thresholds, and fallback mechanisms. ? Define the scope and safeguards for agentic AI capabilities, including user More ❯

You will focus on enterprise design and demonstrate extensive knowledge of UX best practices, SAAS products, legacy products and integrations. Main responsibilities: Responsible for the design and delivery of user experience solutions and capabilities across new and existing digital channels, platforms, and ecosystems. Plan UX tasks and strategy to be delivered in the most efficient way following agile best … practices Create and deliver user centred design solutions for internal and external facing experiences You may lead, manage and mentor a team of product designers Lead the UX discovery process Collaborate with the Research Team to design, execute and support a variety of user research activities Benefits: Hybrid working: 2 days in the office Salary up … experience – Designing, creating and working towards an overall product design vision Experience working in an Agile environment Proficient in Visual design, UX design, prototyping, front end development process knowledge, user research and experiment design Experience working on multiple integrations Leadership/management experience Experience running build, delivering SAAS products, legacy products and integrations Digital experience, analytics and metrics More ❯

Hybrid Remuneration: Hourly rate £47.60 Contract Details: Fixed Term Contract, Full Time, ending December 2025 Responsibilities: Collaborate with cross-functional teams to drive product vision and design. Create intuitive user interfaces and engaging user experiences across various platforms. Conduct user research and usability testing to gather feedback and iterate designs. Develop wireframes, prototypes, and high-fidelity … practises to inspire innovative solutions. Present design concepts and rationale to stakeholders clearly and compellingly. Work closely with developers to ensure seamless implementation of your designs. Advocate for the user throughout the design process, ensuring their needs are met. Qualifications: Proven experience as a Product Designer or similar role in a tech-focused environment. Strong portfolio showcasing your design … Adobe Creative Suite, or similar. Familiarity with HTML/CSS and responsive design principles. Excellent communication skills, with the ability to articulate design decisions. Strong analytical skills and a user-centred mindset. Experience working in agile environments is a plus. How to Apply: If you’re a visionary Product Designer eager to shape the future of tech, we want More ❯

use an umbrella company) Key responsibilities Collaborating with finance SMEs, HR, operations, and IT stakeholders to understand needs and challenges Translating business requirements into prioritised product backlog items Defining user stories, testing, acceptance criteria, and product specifications with the development team Managing a clear and up-to-date product backlog Owning the long-term product roadmap and strategic direction … Improving Workday Financials and other systems through user research and data analysis Own and deliver system engagement plan, ensuring training materials in respect of financial systems are developed and kept up to date and delivering training to end users. Identifying automation opportunities in current business processes Monitoring and reporting on process efficiency and data quality Championing improvements to … ll need to show us that you've got the skills and capabilities. You'll have to meet the following minimum criteria: Minimum Criteria Extensive experience as a super user in Workday Financials, with exposure to other finance platforms is necessary Strong understanding of financial systems and processes. Proven track record of delivering projects on time and within budget. More ❯

vision and roadmap for: FX-as-a-Service capabilities Integrated liquidity partnerships (e.g., with Tier 1 providers, ECNs) Forwards and hedging products Deposit and zero-deposit solutions Lead discovery, user research, and requirements gathering with clients and stakeholders. Write clear and actionable user stories, acceptance criteria, and product documentation. Collaborate with engineering, compliance, and design to deliver … solutions that are scalable, secure, and user-centric. Analyze market trends, competitive landscape, and regulatory requirements to shape product strategy. Measure product performance through KPIs and customer feedback, continuously iterating for improvement. Serve as subject matter expert on FX and treasury products internally and externally. Requirements Experience 2+ years of Product Ownership/Product Management experience in fintech, banking More ❯

account (or industry) when appropriate. They will bring thought leadership and best-practice, honed through hands-on experience in both the private and public sector. They will work with user researchers, service designers, business analysts, data analysts and client product owners to make ongoing recommended improvements to drive better user and business outcomes. They will often be responsible … for creating a product vision helping to translate it into a UX strategy that can deliver a category leading user experience, driving impact and reach across multiple user groups. Working in an Agile delivery setting alongside product designers, the Principal Product Manager will oversee and be responsible for the hands on delivery of product improvements and end to More ❯