2 of 2 SLA Jobs in the Channel Islands

and troubleshooting of AWS and Azure environments for enterprise customers, including incident management, monitoring, backup, and disaster recovery. Implement and maintain robust monitoring, alerting, and reporting frameworks to ensure SLA adherence and proactive issue detection. Support upgrades, patches, and problem resolution across cloud platforms with an automation-first mindset. Supporting cost optimisation (FinOps) and security posture improvement across client deployments. More ❯

and correlation. Manage distributed load generation (containers, cloud workers) to simulate millions of concurrent users. Integrate performance metrics from CloudWatch, Prometheus, Grafana, and OpenTelemetry to analyze system bottlenecks. Develop SLA/SLO dashboards and integrate performance gates into CI/CD pipelines. Collaborate with DevOps and developers to tune JVM, Akka, thread pools, GC, caching, autoscaling, and database performance. Document More ❯