2 of 2 Mentoring Jobs in Chelmsford

necessary. Provide reports of customer complaints and their resolutions to the Service Desk Manager, to facilitate process changes and team learning. Team Management and Mentoring Line management: Line manage Band 4 and Band 5 Service Desk Analysts, including performance review and development planning. Manage rotas: Plan and maintain resourcing rotas ...

networking, and virtualised environments, supporting a predominantly cloud-based client base. The role will involve Azure migrations, AVD deployments, server upgrades, networking projects, and mentoring junior engineers within the service desk function. What will you need? Strong experience within an MSP environment in a 3rd Line or Project Engineering capacity … Experience delivering cloud migrations and infrastructure projects Exposure to Ubiquiti/UniFi networking technologies Understanding of cybersecurity best practices and endpoint protection Previous experience mentoring junior engineers or assisting with escalations To Apply Please apply through this advert or email your CV directly to . By applying, you consent ...