4 of 4 Customer Experience Jobs in Cheltenham

DevOps Engineer Location: Cheltenham, Gloucestershire (Client site 3 days a week) Salary: £50,000 - £75,000 (Depending on Experience) Hours: Monday to Friday Please Note - DV Clearance Required Our Client: Our client supports customers with all IT and procurement requirements. IT is often seen as complex and frustrating; our client is here to change that. Their mission is to … maintenance and support of a highly critical service in collaboration with client operations and security teams to ensure service remains optimised for performance and compliance. Responsibilities: Implement and manage customer-requested integrations Embed security practices throughout the software development lifecycle Monitor and log application and infrastructure health, troubleshooting and optimising system performance based on key metrics Deploy updates, fixes … and perform regular maintenance Provide second-line technical support Build tools and automation to reduce errors and enhance customer experience Perform root cause analysis for production errors and implement long-term solutions Troubleshoot and resolve technical issues efficiently Automate tasks, including visualisation and reporting processes Design and implement troubleshooting and maintenance procedures Collaborate with teams for requirement gathering More ❯

we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the world's leading IT solutions enterprises, helping us deliver services and solutions in both challenging and … exciting situations.We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such, we … one of our platinum accounts has an opening for a Network Architect . The successful candidate will be a highly motivated self-starter who will have proven hands-on experience in an engineering background specialising in Software Defined Networking in a DC environment. The candidate should also be passionate about conceptualising, designing, and resolving architectural problems and be able More ❯

ZFS) Performance tuning and monitoring (top, vmstat, iostat, sar, netstat) Exposure to automation software such as Ansible/Puppet Knowledge of scripting with Bash, Python, and/or Git Experience of AWS Automation tools (Ansible, Puppet, Chef) Virtualization and containers (KVM, VMware, Docker, Podman) What we will do for you: Competitive compensation Pension scheme DXC Select - Our comprehensive benefits … scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at . More ❯

2026. This role is an on-site role based in Cheltenham. No agencies please. Purpose of the Role To support the E-commerce department in delivering an exceptional digital customer experience. To ensure the smooth running of day-to-day website operations, product launches, content updates, and user experience enhancements. This role is critical in managing upcoming e … updates. · Wholesale E-Commerce · List products for wholesale launches and ensure pre-order settings are correct. · Support wholesale homepage updates and banners, liaising with graphics and wholesale teams. · User Experience & Analytics · Monitor customer behaviour using Hotjar, session recordings, and heatmaps. · Produce monthly UX reports on navigation, search, and homepage engagement. · Review new pages against UX best practices, ensuring … Work closely with Graphics, Marketing, and Wholesale to deliver consistent and visually strong e-commerce content. · Contribute to continuous improvement by identifying site issues and recommending solutions. Skills and Experience Required · Hands-on experience with Shopify (or similar e-commerce platforms). · Strong attention to detail with the ability to spot errors and inconsistencies. · Knowledge of SEO principles More ❯