analysis on incidents and escalate issues to the appropriate support level when necessary. Manage Application ID and provide cloud elasticity by auto-scaling resources based on business requirements. Ensure DisasterRecovery (DR) and manual redundancy failover capabilities. Provide regular service management reports to keep clients informed. Follow ITIL processes and Integrated Service Level Management best practices. This is More ❯
Cheltenham, Gloucestershire, England, United Kingdom
SF Recruitment
self-motivation with a proactive mindset and solutions-based approach. Schedule and oversee daily, monthly, and annual IT activities and service deliverables. Ensure data integrity, system uptime, and appropriate disasterrecovery procedures. Plan and implement company-wide IT improvement projects. Identify and deliver system upgrades or integrations that support operational efficiency. Work closely with internal stakeholders to understand More ❯
Cheltenham, Montpellier, Gloucestershire, United Kingdom
SF Recruitment
self-motivation with a proactive mindset and solutions-based approach. Schedule and oversee daily, monthly, and annual IT activities and service deliverables. Ensure data integrity, system uptime, and appropriate disasterrecovery procedures. Plan and implement company-wide IT improvement projects. Identify and deliver system upgrades or integrations that support operational efficiency. Work closely with internal stakeholders to understand More ❯
/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disasterrecovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate business acumen, stay updated on industry trends, and be the internal expert on the product and competitive landscape. • Conduct More ❯
