IT Service Desk Manager
- Hiring Organisation
- Northrop Grumman
- Location
- Cheltenham, Gloucestershire, United Kingdom
- Salary
- £ 60 K
line technical role.• Strong leadership, communication, and stakeholder engagement skills.• Solid knowledge of end‐user device support and modern desktop environments.• Understanding of IT service management principles and ITIL practices.• Experience with ITSM tools such as ServiceNow (or similar).• Ability to work under pressure, manage priorities, and guide teams ...