2 of 2 SLA Jobs in Cheltenham

troubleshooting within complex production environments. Group Policy design, implementation and troubleshooting. Identity and access management within secure enterprise environments. Supporting critical infrastructure under SLA-driven operational models. Desirable Experience Experience in any of the following would be advantageous: PowerShell scripting and automation. Privileged Access Workstations (PAWs). Public Key Infrastructure ...

system. Escalate hardware and software faults as appropriate and ensuring they are rectified. Monitor and assess calls logged against the agreed Service Level Agreements (SLA). Coordinate enhancements/Change Requests required by the Trust for consideration in the development programme when identified and agreed through the various forums ...